I took Omega XL for over a year, When I quit, I thought my checking account would be safe. Nope, three months later they charged my account and sent me another bottle.
When I called for a refund. I was told no refund because it had been more than 90 days since my first order.
I explained that I had quit, she said their person who had helped me put my account on a hold notice and they automatically began charging me again after the three month hold. I said this should be illegal to start charging again when I had quit.
She was sorry but that was their policy,
I let her know this could cause an overdraft because I had quit their supplement. It didn't work very well anyway.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $36.
Preferred solution: Full refund.
I didn't like: Being able to quit and forget it, Being able, Cancellation process.