Reply by Omega Xl

We are aware that during some days and peak periods there may be long waits and this can be very frustrating. This is why we offer the option of emailing us. You chose not to avail yourself of that alternative. As you asked to be contacted, the service professionals in our Customer Advocacy Group made several attempts to call you, but there was no answer. Instead they emailed you to advise that your account had been cancelled. Should you wish to discuss any other issues please contact them at 1-800-607-0419 or
Beckley, West Virginia

I recently had open heart surgery and found that any fish oil supplement influences clotting factors. I had ordered Omega XL while recuperating and had thought it may help overall inflammation.

Who knows? It may. The point is that I could not take it given my present medical situation. I called customer support and listened to messages of concern and service while I waited 45 minutes.

Customer service is terrible! If they truly believe in their product it should stand on its own merits.

Don't make it hard to come and go. Don't try to sell a customer once he has said no.

Reason of review: Poor customer service.

Monetary Loss: $59.

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