Omega Xl's reply to:
Omega Xl - This company is a scam. Their customer service is horible. It took 3 days of trying to reach a Customer Service Rep. When I requested to cancel my subscription they hung up on.
Phoenix, Arizona
by anonymous
One of the reps sounds like he was sitting at his kitchen table.I could hardly hear him because his dogs were barking in the back ground.
THIS IS A SCAM!! Do not start a subscription for this product because you cannot cancel it unless you go through your bank. As mentioned above. I took 3 days to get someone on the phone and both of them disconnect the call when I asked to cancel the subscription.
They were unprofessional and rude. The wait time to speak with someone is ridiculous.
I had to call back several times.One time I called the wait time was 60 minutes....Customer Service is not their priority.
Review about: Subscription Cancellation.
Review #628776 is a subjective opinion of a user.
PRODUCT OR SERVICE
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Reason of Review / Monetary Loss
Not as described /
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Preferred solution
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