Reply by Omega Xl

Customers may place single order purchases and are not required to subscribe to our convenient auto-ship program. We would be happy to investigate your initial sales call to learn what transpired and to address it with the agent that took your call. However, because your post is anonymous, we are unable to identify the agent and address your concern directly. If you would like to discuss your issue with the service professionals in our Customer Advocacy Group, please call them at 1-800-607-0419 or via email at
Hayward, California

I specifically told the representative that I didn't want to subscribe to the product, yet they put me on the list and began charging my credit card anyway. I even told them that I might enjoy the product, but if they add me to the subscription, the I would never purchase the product ever.

They still added me to the subscription. They representative was even argumentative when I told her not to do this. I believe they do this on purpose because there are probably enough consumers that let this go to make it worth there while.

This is very unscrupulous practice.

Monetary Loss: $65.

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