Reply by Omega Xl

We regret learning that your mother had difficulty calling us. We are continuously increasing our staffing to better serve our customers. Our representatives are trained to make an effort to retain customers through education about our product, but at all times to follow the customer’s directions. We recommend that you contact the service professionals in our Customer Advocacy Group at 1-800-607-0419, or cagsupport@greathealthworks.com.
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Los Angeles, California
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4 comments

My elderly mother, who is in significant pain because of sciatica, ordered this item in desperation.She changed her mind before she received the product and called the company to cancel the shipment and get a proper refund.

However, customer "service" kept her on hold for 45 minutes straight and when someone finally picked up, the person on the other end bullied her into keeping the order. This company is more concerned about ripping off a customer base who is sincerely seeking alternatives to crippling physical pain than service.

Thank you Omega XL for renewing a lack of faith in companies that allegedly "serve" health care and remind the rest of us that profit is more important than the welfare of human beings.

Reason of review: Poor customer service.

Monetary Loss: $54.

Preferred solution: Full refund.

I didn't like: Poor customer service.

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Comments

Anonymous
#976895

AND LARRY KING IS TOGETHER ON THIS SH...!!!! HOW MUCH MONEY HE'S MAKING????

Anonymous
#976877

Thank God I read these reviews. I was considering ordering but now I won't!!!

Anonymous
#976625

This is the same Company that distributes Garcinia Ginko and works the same way when dealing with the consumer.Quick to take the credit card and somehow record your number so when you call back to complain about them recharging your credit card they never answer the phone.

I had to cancel my card and get a new card re issued to get the charges to stop.

You would be a fool to order anything from this company.BUYER BEWARE !!!!

Anonymous
#975894

I do feel sorry that your mother didn't even give herself the opportunity to try out the Amazing Omega XL, Let me say that I work in the Sales Dept.And never has a Management berated me for not reaching my CTO they promote, motivate, inspire and value our services, our goal is to convey the information and offer the best price and convenient ways to purchase Omega XL so that like towsands of other customers may also have a life free of pain.

I take many calls from customers who are enjoying a great life thanks to Omega XL because they have followed the directions and have allowed the time to let Omega XL get in their system and fight the inflammation that's causing the pain.I'm not being paid for this I'm just letting you know exactly the way it happens

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