Reply by Omega Xl

Thank you for your review. Our studies show that when using the product daily as suggested, the product helps relieve joint pain due to inflammation and supports respiratory function and muscle recovery after activity. We are disappointed to learn that our product did not work as you had hoped. We also apologize for any inconvenience that you may have experienced. Our goal is to provide excellent customer service to all customers. As requested, your account has been canceled and courtesy refunds for all orders have been submitted. Please allow 1-3 business days for processing. We welcome any future requests via our customer service line at 1-800-488-8082 or support@greathealthworks.com. Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST. We take our customer's comments seriously and appreciate the feedback shared.
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Im so disappointed in myself for falling for this scam. I was really desperate to find something that will help with my husbands arthritis pain, and to slowly ease him off his meds.

Needless to say it does not work and money scammed.

Ordered it in October, my husband tried it and wasnt seeing results. I called the CS number and requested a cancellation within the money back warranty time frame. The rep I spoke to was able to persuade me to give it a longer chance and I was assured that I can cancel at anytime and get my money back. Rep shipped out another order Nov 24, husband tried it again, still nothing.

I called CS again and requested to cancel and for a refund was told they will refund me my previous orders as promised by previous rep.

Wasted time and money. BEWARE!!!

User's recommendation: DO NOT BUY!!!

Monetary Loss: $120.

Preferred solution: Full refund.

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