Reply by Omega Xl

Thank you for your review. We strive to deliver excellent customer service. Rest assured that your referral check is in process and as advised in our voicemail will take 2 weeks for processing and mailing. We thank you for being part of the OmegaXL family.
4130 SW 28th Way, Fort Lauderdale, FL 33312, USA
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I really like the effects of using Omega XL. I like it so much I shared some of my pills with my neighbor and she also was pleased with the results.

My neighbor begins ordering the product on a monthly basis and is very satisfied with how the product makes her knee(s) feels. However, we are both disappointed with how the Referral Program is utilized. I have called three times checking on the status of the $40.00 referral fee and as of today, I have yet to receive it.

The first time I was told I had to wait for 60 days before they could start processing the check. That was in February. I called back in March nearing the time my account was going to be debited from my March 27th order and was told the referral fee was processed and I should receive it in two weeks. I called back last week April 23rd or 24th and was told the check will be mailed in the latter part of the week. I'm still waiting which is ridiculous for a company as reputable as this one to spend so much time in releasing $40.00


Product or Service Mentioned: Omega Xl Referral Program.

Reason of review: Referral Fee Program.

Preferred solution: Let the company propose a solution.

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