Reply by Omega Xl

We’re sorry to hear of the difficulty you had with your refund request. At Great HealthWorks we issue refunds to our customers on a daily basis under our 90 Day Money Back Guarantee. We would very much like to have the service professionals in our Customer Advocacy Group contact you to address your concerns but your post is anonymous. If your issue is not yet resolved to your satisfaction, please contact us via phone at 1-800-607-0419, or via email at
Olympia, Washington
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality

I ordered Omega XL and first shipment was 12/29, 2nd on 1/26/15. I called to cancel my order on 2/09 & they claim I ordered last Sept & refused my refund!

They had my wrong credit card no. & said they changed computer systems today. Product did nothing to relieve my pain & two of my dr.

told me to stop taking Omega XL. I want my money back!

Product or Service Mentioned: Omega Xl Pills.

Reason of review: Not as described.

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Hemet, California, United States #954433

28 minute wait for C S. Trying to cancel order.

to Ellen Hillsborough Township, New Jersey, United States #954520

Just got on phone to cancel my order and it says 26 minutes wait time, lol probably because you are on hold too. We'll see what happens.

I know they are going to try to say things to make me not cancel. I ordered on 1/28/15 and today is 3/5/15 so timing is not an issue. The thing I hate is that just wanted omega XL and then they ship that *** free gift stomach pills and some magazine I don't want.

So now stuck with paying for the stomach pills too. So canceling it all.