Omega Xl's reply to:

Omega Xl - POOR CUSTOMER SERVICE

Thank you for your review. After reviewing the account in question, we acknowledge the attempts made to contact us. We have been experiencing an increased volume of customer requests and apologize for any delays in providing a timely response. After receiving your review, we attempted to contact you about your experiences with us but unfortunately were unsuccessful. Your account has been canceled and a full refund for your last order has been submitted. Please allow 1-2 business days for processing. We welcome any future requests via our customer service line at 1-800-488-8082 or support@greathealthworks.com. Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST. Our goal is to provide excellent customer service to all customers. We take our customer's comments seriously and appreciate the feedback shared
author's review
ID
#2169575 Review #2169575 is a subjective opinion of poster.
Product
Omega Xl Pills
Preferred solution
CANCEL MY ACCOUNT AND STOP CHARGING MY CARD

I've attempted to cancel my account VARIOUS TIMES. 5 emails and 3 hour long phone calls with no answer.

The email states they will reach out with 3-5 business days, it's a complete and utter lie.

When you call no one answers. Very infuriating I just want my subscription cancelled and for them to stop charging me and sending me products.

User's recommendation: Don’t bother with this company.

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company.

Omega Xl's reply to:

Omega Xl - Can't get respoinse to phone calls or emails to cancel subscription
Thank you for your review. After reviewing the account in question, we found that Mrs. Lea Cohen called us to place an order on May 7, 2020 to purchase a Buy One Get One Free promotion of two (2) bottles of OmegaXL. The promotion also included membership into our...
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Resolved
ID
#1994771 Review #1994771 is a subjective opinion of poster.
Location
Hollywood, Florida
Product
Omega Xl Pills
Omega Xl's reply to:

Omega Xl - Cancel order

Thank you for your review, we are happy to have been able to speak with you on 10/29/19. As advised in our conversation, your account has been canceled and unfortunately you are not eligible for any refunds as per our 90 day money back guarantee. If you have any additional questions or concerns feel free to contact us at 1-800-488-8082 and one of our agents will be more than happy to assist you.
author's review
ID
#1690797 Review #1690797 is a subjective opinion of poster.
Product
Omega Xl Pills
Cons
  • It is a struggle to afford omega xl
Reason of review
Honest return, exchange or cancellation policy

I have several unopened boxes of the Omega and i want to cancel the subscription immediately. Please contact me at 978360**** asap. Thank you.

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Omega Xl's reply to:

Omega Xl - Unauthorized purchase

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. As advised in our voicemail your account has been cancelled and there will be no further charges. A refund of $69.98 for the order processed on 04/21/2019 has been submitted, please allow 3 business days for processing. Should you have any further concerns feel free to contact us at 1-800-607-0419 and one of our agents will be more than happy to assist you
author's review
ID
#1519431 Review #1519431 is a subjective opinion of poster.
Product
Omega Xl Pills
Reason of review
unauthorized deduction from account
Loss
$73
Preferred solution
Full refund

Money was taken out of my account for pills I did not authorize a purchase for. I would like to have my money return to my account.

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Omega Xl's reply to:

Omega Xl - Canceling next shipment to be put on HOLD

Thank you for your review, we are happy to have been able to speak with you on 3/5/19. We strive to deliver excellent customer service. We are glad we were able address all of your concerns regarding your account. As discussed you will continue receiving our product every 3 months and are free to make any changes to your account in the future. Please feel free to contact us at 1-800-607-0419 should you have any further concerns and one of our agents will be more than happy to assist you.
author's review
ID
#1485928 Review #1485928 is a subjective opinion of poster.
Product
Omega Xl Pills

PLEASE PUT ANOTHER HOLD ON MY XL OMEGA XL SHIPMENT !! THANK YOU !!!

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Omega Xl's reply to:

Omega Xl - Yes I called last month to cancel my order and was told it was.

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. As advised in our voicemail your account has been cancelled and there will be no further charges. A refund of $41.95 for the order processed on 1/18/19 has been submitted, please allow 3 business days for processing. Should you have any further concerns feel free to contact us at 1-800-607-0419 and one of our agents will be more than happy to assist you.
author's review
ID
#1456368 Review #1456368 is a subjective opinion of poster.
Product
Omega Xl Pills

I call and cancel my order last month Dec .23 2018 and here is January 24 and I received another order I dont understand why you cant do as you say .I can not tell the difference taking it so I like a my money put back on my credit card . I an very dis disifide customer ,

lewisbobbie32@***.com

Bobbie Lewis

583 woodridge Circle

Rainsville. Alabama 35986

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Omega Xl's reply to:

Omega Xl - No quiero mas su producto

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. Your account was cancelled on 01/10/19 and there will be no further charges. Should you have any further concerns feel free to contact us at 1-800-607-0419 and one of our agents will be more than happy to assist you.
author's review
ID
#1441071 Review #1441071 is a subjective opinion of poster.
Product
Omega Xl Pills
Reason of review
Bad quality

Desde que lo tomo no me a hecho nada aún sigo con dolores musculares no lo quiero más

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Omega Xl's reply to:

Omega Xl - Refund- producto no funciono

Gracias por su comentario, cuando se usa a diario como se indica, los estudios muestran que las personas experimentarán diferentes niveles de alivio del dolor en las articulaciones, movilidad mejorada y menor incomodidad inflamatoria después de 4 a 6 semanas. Los estudios también muestran que las personas activas experimentarán una recuperación muscular mejorada después de la actividad y una mejor función pulmonar durante el ejercicio. Los resultados individuales pueden variar según el estilo de vida. Como se indica en nuestro correo de voz, su cuenta ha sido cancelada y se le ha reembolsado su reembolso de 90 días. No dude en comunicarse con nosotros al 1-800-607-0419 si tiene alguna otra inquietud, uno de nuestros agentes estará disponible para poderle ayudar.
author's review
ID
#1220478 Review #1220478 is a subjective opinion of poster.
Product
Omega Xl Pills
Reason of review
Bad quality

El producto no me funciono. Segui insrucciones pero no senti mejoramiento. Deseo un reembolso.

Gracias,

Javier Torres

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Omega Xl's reply to:

Omega Xl - Terrible Customer Service

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. We apologize for the inconvenience this has caused. After looking in to this matter we determined that the agent failed to follow company policy and cancel the account as requested. This agent is no longer working with our company. As advised in our voicemail your account has been cancelled and your refund provided in full. Please feel free to contact us at 1-800-607-0419 should you have any further concerns and one of our agents will be more than happy to assist you.
author's review
ID
#1157957 Review #1157957 is a subjective opinion of poster.
Product
Omega Xl Pills

I was told my account had been canceled a month ago after being on the phone with an Omega XL rep for 30 minutes while he used stalling tactics by putting me on hold for several minutes at a time. He also tried to keep me as a customer by reducing the cost of the product by half the amount.

From around $60 to $30. Why wasn’t I given this rate initially? At the end of the exhausting conversation and run around He assured me nothing else would be charged to my card and the account was canceled. So what shows up in my email today?

A charge on my credit card for product I don’t want for my account that was supposed to be canceled. So after another looooonnnngggg stalling phone call with “Mike”, another Omega XL rep, again I’m assured that the amount charged will be credited after 90 days minus shipping and handling. Why should I pay shipping and handling on a product that wasn’t supposed to come to me?? Terrible customer service!!!

If your product is so valid then you shouldn’t have to scam your customers and hold onto their accounts with these tactics.

Here is my receipt info for unauthorized charges on my credit card. ====== RECEIPT INFORMATION ===== Invoice : A-5001EE376 Amount : 32.4 (USD) Payment Method : M Elizabeth Morris

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Omega Xl Products and Services Reviews

Product or Service Reviews
Supplement  4.0 76
Subscription  2.2 10
Shipping Service  1.0 6
Customer Care  16
Referral Program  4.3 1

Omega XL has allowed me to be much more flexible

OmegaXL has helped to reduce the pain. Since I have been using OmegaXL it has been marvelous; I do not have words to express how good I feel. Everyone sees that I am no longer limping and ask me what I am doing. I recommend OmegaXL.
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  • OmegaXL Sponsored
Verified customer
ID
#1153045 Review #1153045 is a subjective opinion of poster.
Location
Miami, Florida
Product
Omega Xl Pills
Reason of review
Good quality

Omega XL has allowed me to be much more flexible

I could not pick up or carry a cup of coffee, write or walk without a crutch, walker or wheelchair. I am one that likes to use natural things. OmegaXL has helped me to do everything with my hands with less pain and I am walking again.
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  • OmegaXL Sponsored
Verified customer
ID
#1142577 Review #1142577 is a subjective opinion of poster.
Product
Omega Xl Pills
Reason of review
Good quality

Omega XL has allowed me to be much more flexible

I have had pain for years. I used to get up from sitting and I would be bent over. With OmegaXL I get up and my back is not as painful as it was. I am able to move around a lot better than before because OmegaXL has helped to relieve the pain.
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  • OmegaXL Sponsored
Verified customer
ID
#1138934 Review #1138934 is a subjective opinion of poster.
Product
Omega Xl Pills
Reason of review
Good quality

Omega Xl - Love this product!

My whole family uses this product. Helps me with minor aches and pains that I tend to have as I grow older. My husband has had great relief from using this product due to knee pain and leg cramps that he was experiencing for many years and has finally gotten relief from Omega XL. I have also noticed my lungs are better due to inflammation issues I usually have but now if I take a pill or two a day I hardly cough at all! It's better than taking pain pills for every ache and pain you have. Your liver will thank you. As you may have hear, taking pain pills in general such as Advil, Alieve, Tylenol etc. overtime is not good for your kidneys or liver. Try the product for a couple of week and if you don't benefit from it just cancel your account! Remember pain comes from inflammation and Omega XL takes away inflammation so why not use something that takes the pain away or a least diminishes it for people that my have extreme pain -- which means you may only need to take less or your doctor prescribed pain meds. Just give it a try, you have nothing to lose!
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ID
#1136935 Review #1136935 is a subjective opinion of poster.
Product
Omega Xl Pills
Reason of review
Good quality

Omega XL has allowed me to be much more flexible

Since I have been using OmegaXL, I have less pain and swelling. I am able to get out of bed with less pain, sit in a chair with my knees crossed and I can also walk up and down steps. There is virtually nothing that I cannot do now.
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  • OmegaXL Sponsored
Verified customer
ID
#1131330 Review #1131330 is a subjective opinion of poster.
Product
Omega Xl Pills
Reason of review
Good quality

Omega Xl - Makes my life much better!

I have been using Omega XL for the past few months and definitely experience a difference in my pain level and also better heart health. I have severe arthritis in my lower back and these pills help with discomfort one hundred per cent. I take prescriptions to help with the pain and was experiencing discomfort in my chest. When I take Omega XL it does lessen that discomfort and I can rest much better. Ran out one time and I could certainly tell the difference overall. As soon as I got back on them I was feeling much better again.i increased my order so that would not happen again. I take four pills a day and so far that does it for me. I believe if you try these you will see an overall improvement in the way you feel.
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ID
#1124962 Review #1124962 is a subjective opinion of poster.
Product
Omega Xl Pills
Reason of review
Fair pricing