Reply by Omega Xl

We appreciate your feedback about Omega XL. We regret that you had a bad customer experience. We handle hundreds of thousands of calls a month and, like many companies, we experience heightened call volumes at certain peak times. We maintain an A rating with the Better Business Bureau and take pride in our customer service. Please contact our Customer Advocacy Department at 1-800-607-0419 ext. 3188 to address your concerns. Thank you again for your feedback and we look forward to hearing from you.

I tried this product for 3 months. They kept pushing me to try for an extended period of time and promising they would reimburse me if it didn't help me.

The sales people are extremely pushy. Because they told me to keep trying and that they would fully credit my account if it did not work after 3 months I continued taking the pills. I was on the pills for a tendon condition in my right thumb.

They put you on hold forever, and then keep talking and talking making it impossible to get your money back. HORRIBLE customer service.

I hate those people. They must be stopped.

Product or Service Mentioned: Omega Xl Pills.

Reason of review: Poor customer service.

Monetary Loss: $90.

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I have had joint pain for years and have tried many different products. I talked with a friend who is taking the OmegaXL and he really likes it , but after reading the reviews of unhappy customers and the communication problems.

It reminded me of some of the scams I have already got involved in and I can sympathize with those people who have been taken.

Was thinking of giving this product a try , but I've got enough headaches with out dealing with a bunch of double talk. Good luck to you customers in your efforts and in your pains!

to Bud Crete, Illinois, United States #968173

I hear that this product is sold in Walmart. I'm thinking of buying a few bottles and trying it within a month.

If it doesn't work taking 2 or 3 pills a day, It's not worth it. I also like the idea of not signing up for auto pay, too much of a hassle, too much of a headache. I'm an honest person and don't like being ripped off. I have carpal tunnel from 23 years of hard labor.

If I can get relief without getting surgery ,I'm going for it.

It's 4/5/15 as of now, name is Rich. I'll be sending in a real review a few months from now, later.

Flint, Michigan, United States #912122

I considered ordering, however after reading so many negative reviews I have decided NOT to place an order


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