Product: Omega Xl Customer Care Clear all filters (16 of 16 reviews match)
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Omega Xl's reply to:

Omega Xl - Customer Care Review

i can't seem to contact a customer service representative about cancelling my subscription, my name is Melissa Torres and my email is melissatorres0502@gmail.com i want to cancel my subscription as soon as possible.
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#933198 Review #933198 is a subjective opinion of poster.
Service
Omega Xl Customer Care
Omega Xl's reply to:

Omega Xl - No one answers!!!

I have been on hold for nearly 40 minutes, and no one will answer. It was 8:55 a.m. central time when I called, so it should not have been a busy time. The online chat person said that he could not help me with my subscription, which is arriving far too early. I am getting a buildup of Omega XL and it's too expensive for that. I want to cancel. I don't feel any benefits from it, and now that I can't get through to anyone to visit about this, I am afraid that it is a scam, and I won't be able to cancel. I would advise two things....clients, think twice about this product, and OmegaXL creators, get some better customer service going. If I had been able to talk with someone, I may have been able to work this out, but such is not the case. Don't sign up for something that you can't get out of. If no one answers you to get your refund after 90 days, that guarantee isn't worth a thing.
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#913771 Review #913771 is a subjective opinion of poster.
Service
Omega Xl Customer Care
Tags
  • Customer service lacking
Omega Xl's reply to:

Omega Xl - Not Happy

I was a happy customer until they charged my card the next month without my okay. They said I signed up for automatic shipment which I do not remember seeing or I would remember. Sketchy. I have asked for a full refund for both the second order to my card and the original order. I will not be doing business with this company. And by the way they don't honor their word about how many days it takes for a refund. I was told three day and I have been waiting a week and still have to wait more. I have called them three time and I was told today they would be expediting my refund. Yeah right.
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#900764 Review #900764 is a subjective opinion of poster.
Service
Omega Xl Customer Care
Omega Xl's reply to:

Omega Xl - Customer Care Review from Naperville, Illinois

I HAVE SPENT A TOTAL OF 8 HOURS ON HOLD WITH THIS CUSTOMER SERVICE NUMBER. SEEMS LIKE A BIG SCAM ALERT. NEXT CALL IS TO BBB!
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#881176 Review #881176 is a subjective opinion of poster.
Service
Omega Xl Customer Care
Omega Xl's reply to:

Omega Xl - I was going to buy this morning

Was going to buy this morning but I got online and read these reviews, but no thank you! Thank you to all the customers that did buy for going through the B.S for others to know they have bad customer service and take your money.They must have not been ready business wise to handle this many customers, because I am a business owner and this is what happens when you get overloaded, so either they are not business smart or just don't care. Reviews matter, I review everything before I buy, even my dish soap, I don't waste money, or give it to B.S, making others rich off of me, again No thank you!!
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#669957 Review #669957 is a subjective opinion of poster.
Service
Omega Xl Customer Care
Omega Xl's reply to:

Omega Xl - Cancelled before shipment

I ordered this right after having Gastric Bypass surgery, I was in a lot of pain, so I ordered. As the days went on I started feeling better so I called in and cancelled and was assured that they would take care, but to my surprise when I called on March 4th 2013, I was told by April that there was no cancellation on my account, they took my money and caused me to have overdraft and that money was for my cell phone. My cell phone got cut off and I am still waiting for refund. They said 72hrs. and I am still waiting,this really sucks. I am on fixed income and they are messing me up. today is 72hrs, I keep checking bank and the money has not been put back, they also sent product that I immediately sent it back. But I am made cause it didn't take them 72hrs. to take my money. This is why I don't order online products, customer service sucks and they lie, but I recorded the call and I am trying to get them on the phone and they have long wait times. Where is my money?
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#390937 Review #390937 is a subjective opinion of poster.
Service
Omega Xl Customer Care