Omega Xl's reply to:

Omega Xl - Cancelled before shipment

Reviewing our records we find that your refund was issued within 72 hours of your call. Contrary to popular misconception, when a merchant charges your credit card it takes 48 to 72 hours for the merchant to actually receive their funds from the credit institution.
#390937 Review #390937 is a subjective opinion of poster.
Omega Xl Customer Care

I ordered this right after having Gastric Bypass surgery, I was in a lot of pain, so I ordered. As the days went on I started feeling better so I called in and cancelled and was assured that they would take care, but to my surprise when I called on March 4th 2013, I was told by April that there was no cancellation on my account, they took my money and caused me to have overdraft and that money was for my cell phone.

My cell phone got cut off and I am still waiting for refund. They said 72hrs. and I am still waiting,this really sucks. I am on fixed income and they are messing me up.

today is 72hrs, I keep checking bank and the money has not been put back, they also sent product that I immediately sent it back. But I am made cause it didn't take them 72hrs. to take my money.

This is why I don't order online products, customer service sucks and they lie, but I recorded the call and I am trying to get them on the phone and they have long wait times. Where is my money?


Do Not Trust Omega Xl or any other infomercial without checking for complaints online. And make sure to cancel any card you have so they can't charge you again.


After seeing a clip about this product with Larry King, I was eager to place an order. Luckily, I decided to read some of its reviews.

WOW! Glad I did.

Thanks for all of your comments. You saved me time, money, and heartache.

Daytona Beach,Florida

View more comments (1)