Product: Omega Xl Customer Care Clear all filters (16 of 16 reviews match)
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Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. As advised in our voicemail your account has been cancelled and there will be no further charges. Should you have any further concerns feel free to...
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Omega Xl Customer Care
Review #1430893 is a subjective opinion of poster.
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Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. We have hundreds of thousands of OmegaXL customers that report experiencing relief when using OmegaXL. As advised in our voicemail your account has...
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Omega Xl Customer Care
Review #1377428 is a subjective opinion of poster.
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Omega Xl's reply to:

Thank you for your review and we are glad we were able to assist you via e-mail on June 26th, 2017. We strive to deliver excellent customer service. Rest assured that your account was cancelled. . We thank you for being part of the OmegaXL family.
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Omega Xl Customer Care
Review #1066101 is a subjective opinion of poster.
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Omega Xl's reply to:

Omega Xl - Hounded

Return was a night mare. It took 15 minutes trying to cancel. I was asked why.? Did you take it properly? Try a different dosage! How long have you given the product? Are you sure you haven't noticed a difference? Had to practically beg to cancel. Still being hounded with phone calls wanting me to answer same questions. Dissatisfied!!! Also, when prompted to press three to cancel, I had to listen to a looped promo concluding with an apology for the long hold time(almost 20 minutes) due to the products popularity. If the product is successful and popular, then why the long hold for the cancellation customer service? Be warned.
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Omega Xl Customer Care
Review #1047662 is a subjective opinion of poster.
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Omega Xl's reply to:

Omega Xl - Please answer phone call immediately thank you

I'm trying to cancel my orders but no one is answering the phone properly so I can do so I don't want no one taking money from my account that I left with you I want to take your Omega but my doctors won't let me so please get back in touch so I can talk to someone is very important please do not touch my account because I cannot take this myself I am not a lot because I'm so sick 267 588 5528 please contact me as soon as possible do not repeat take any other money from my account you have it on file God help me I just hope these people answer because they have been doing to me all week they put me on a line with a recorder keep saying I know you have a lot of people that you're trying to serve but in the right someone need to answer so I can put in my words that I cannot accept taking the Omega because my doctors won't let me please return my funds as promised and I will try to get you some customers from this end that's my word my word is my bond I love the idea of your muscles I do eat mussels but they're not from where yours came from about my doctor I don't know what to believe anymore because they say one thing and then someone else says something else so I'm afraid to take anything with all the medications they have me on so please forgive me but I will try to get you more customers my name is Ione Ellis one at gmail.com so please let me know if you got my message that's my email I just gave you my phone number is 267 588 552 8 I prefer talking to someone please
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Omega Xl Customer Care
Review #1040790 is a subjective opinion of poster.
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Omega Xl's reply to:

Omega Xl - Customer Care Review

Horrible customer service . Takes advantage of the elderly..
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Omega Xl Customer Care
Review #1039164 is a subjective opinion of poster.
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Omega Xl's reply to:

Great HealthWorks fulfills hundreds of thousands of orders each month and resolves complaints promptly and satisfactorily. We regret to learn of the misunderstanding you seem to have experienced. The service professionals in our Customer Advocacy Group have reviewed...
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Omega Xl Customer Care
Review #999788 is a subjective opinion of poster.
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Omega Xl's reply to:

On January 19, 2017 you were contacted by the service professionals in our Customer Advocacy Group. They explained that the “charge” you were concerned with was not a debit to your parent’s account, but a credit – a refund of his initial order. That order was not...
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Omega Xl Customer Care
Review #993195 is a subjective opinion of poster.
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Omega Xl's reply to:

Our representatives are trained to offer alternatives to cancellation when a customer calls with that in mind. Of course, when these offers are declined, the agents are expected to follow the customer’s instructions. Your continuing shipments were cancelled at the...
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Omega Xl Customer Care
Review #962623 is a subjective opinion of poster.

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Omega Xl's reply to:

Omega Xl - VERY UNHAPPY!

I ordered this product and it did not work for me. I tried 3-4 times to cancel the order and was told each time to give it longer and told them I did not want to and wanted to cancel the order. They told me I had to wait the 90 day period and I agreed and made a note as to when to call and cancel. When I did, once again they insisted on sending more "free" and give it a little bit longer. Still no results! I phoned on October 24, I believe, and insisted with resistance that they cancel the order and not charge me for the shipment I had just received in the mail. Juan assured me there would be no charge and to keep shipment free. Well, needless to say, I was charged and NOT ONCE have I been offered my original money paid back. I have emailed them and they may make this right. However, I am not a happy camper! Think twice!
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Omega Xl Customer Care
Review #953809 is a subjective opinion of poster.