Reply by Omega Xl

Our agents are trained to make reasonable efforts to retain our customers. They are expected to accede to the customer’s wishes if these efforts do not meet with success. We would like to investigate the difficulty you had, but your anonymity prevents us from doing so. Won’t you call the specialists in our Customer Advocacy Group, 1-800-607-0419 or
Bellflower, California

I had a terrible time trying to cancel my auto ship from a customer service rep. at Omega XL.

She was trying to get me to keep the product and was rude to the point that I hung up on her. I called the bank to dispute and also had to cancel my debit card .

Reason of review: Poor customer service.

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