Reply by Omega Xl

We offer a Money Back Guarantee for the first 90 days after an initial order has been placed. This is stated in our advertising, on our website, and in literature that accompanies each shipment. When you spoke with our agent on September 12, 2016 he informed you more than once that your Money Back Guarantee would expire on November 8, 2016 and you repeated the date to him. You did not call back and request a refund until November 30, 2016, after your eligibility had expired. The service professionals in our Customer Advocacy Group contacted you on January 23, 2017 and reached an amicable resolution of this issue.

I am very unhappy with my experience with the money back guarantee on Omega XL. I in good faith trièd this product after watching the infomercial with larry king and having the money back offer.

After several calls to cancel. I continued trying the product and increasing my dosage after I was offered a discounted price. when it became apparent tho that it wasnt going to work for me I was totally shocked and disappointed when I was told my money back guarantee had expired.

So I would like to make sure that other people like myself do not lose their opportunity to get a refund. I hope it does work for you but if it doesnt get your refund right away otherwise you wont get it !!

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review