Reply by Omega XL

Thank you for your review. After reviewing the account in question, we acknowledge the attempts made to contact us and apologize for any inconvenience you may have experienced. We are happy to have spoken with you on November 19, 2020 regarding your account. During that call we canceled all future shipments as requested. We can also confirm that no orders have been processed since July 18,2020. We welcome any future requests via our customer service line at 1-800-488-8082 or Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST. Our goal is to provide excellent customer service to all customers. We take our customer's comments seriously and appreciate the feedback shared.
New Reviewer

2020 has been a very difficult year. Due to serious life changes, Due to the cost, I decided to stop receiving Omega XL.

I called, and after a long conversation he assured me it was cancelled.

The following day, I received an email stating my subscription had not been cancelled but only postponed. This is not I wanted. I called back and talked to a different service rep. He assured me he could help me.

Like the first rep,

this rep started with the small talk starting with my daily dosage. No matter what I say, it was the wrong dosage. He could send me another bottle free of charge of course. I explained to this 2nd rep, I wasn't interested in small talk, I knew what he was trying to do.

I called to cancel my order and nothing else.

He laughed. For this reason alone, I wouldn't order Omega again if it cured arthritis.

User's recommendation: Read all reviews.

Product or Service Mentioned: Omega Xl Supplement.

Preferred solution: No solution needed.

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