Called to stop the shipment of the product, and was kept on the line for over a half an hour. Sales person kept trying to get us to keep the product and keep using.
All we wanted was a refund and cancellation. Very pushy, and didn't listen to us at all. Based on just that, we would not recommend any one to deal with this company. Heard there sales pitch too many times during the call.
We just wanted to cancel the autoship. Very dis-satisfied with their customer service.
And never an apology for there attitude either. A big thumbs down with them.
Product or Service Mentioned: Omega Xl Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Full refund.
I didn't like: Bad customer relation skills, Sales pitch numerous times during trying to cancel, Put on hold only to be brought back to another sales pitch.