Thank you for contacting us. We strive to deliver excellent customer service. We are pleased that we reached you and were able to explain the benefits of OmegaXL and that you decided to remain our customer! OmegaXL has tens of thousands of customers that report experiencing relief after using our product. Studies show that individuals experience relief after 4 to 6 weeks of using the product. Individual results may vary depending on life styles. Should you need assistance in the future please feel free to contact us at 1-800-607-0419 and one of our agents will be more than happy to assist you. Thank you for allowing us to continue to serve you!