Reply by Omega Xl Apr 08, 2016

Reviewing your account we find that your refund was issued within 2 weeks of your call. Should you wish to discuss your experience with us we recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
Author's
Melbourne, Florida
3 comments

i ordered product They put me on autoship.I didn't have money for second month so I sent product back.They called just now two weeks later and said they just received the product and it would take 4 to 8 weeks from now for my refund.

This scam company won't last. I don't care how good their product is. You treat customers like this and you won't last.

Don't buy from them.Customer Service rep was also rude when I spoke to her.I don't know why this company thinks they will do long term business with someone The way they treat people.Its a scam.

Review about: Product Refund.

Review #411308 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $65
Preferred solution Not specified

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Comments

mullet
Bullhead City, Arizona, United States #680485

Thats a very good observation there manny!For that comment i dont care if you work for the company or not.

Its true she doesnt say about quality or possitive/negative results which are more important to me as im devating if i should buy this stuff hence going through the complaints. If indeed you work for the company i only saw you responding how to get a fast refund and not praising the product itself.

Whats really sad is ppl posting/responding unnecessary *** instead of more important thingd, now thats sad!Now on to find useful reviews to see if this stuff works or not...

Manny
Atlanta, Georgia, United States #656266

Regarding omega xl, the complaints appear to be based on billing not the product itself.That's not very useful.

1 claims they didn't have the money, however the refills we shipped and it took so long to get a refund. If you didn't have the money, how did they ship it anyway, and now you want a refund? So you had money, you just didn't want the refill. Why doesn't anyone contact your credit card company and decline the charges?

That the easiest and fastest way. My credit card company gave me 100% credit, including shipping.

I've never heard from omega xl again.Sounds like you're making it harder than it is.

Bertha Mae
to Manny Huntsville, Alabama, United States #673059

So obvious that the responders to all the original comments work for the company. So sad.

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