Reply by Omega Xl

Thank you for your feedback about Omega XL. We have hundreds of thousands of satisfied customers and regret that you had a bad customer service experience.
We request that you contact our Customer Advocacy Department at 1-800-607-0419 ext. 3188 to address your concerns. If we did charge your account improperly, we will issue an immediate refund. Thank you again for your feedback and we look forward to hearing from you.
Author's
Madison, Mississippi
2.3K views
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Customer service
1 comment

I asked to speak with someone with better English and less of an accent.The caller began to speak to me as if I did not understand English.

I told him I understood English but not with his accent. Again he began to notify me of my next order. I asked to speak with someone with less of an accent. He proceeded to give me the customer service phone number and I explained that I did not have anyway to write it down at e time and again asked for someone else.

He reminded me that my order would ship 12/23/14.

I do not want this product.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

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Comments

Anonymous
Richmond, Virginia, United States #956059

i been trying to cancell orders ,for one week and no one is responding.what should i do next..biggest mistake in my life to order in this company...

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