Reply by Omega Xl

The service professionals in our Customer Advocacy Group have tried to reach you to discuss your issue. They have reviewed the audio record of your calls of August 3, 2015 and September 1, 2015. They found that, contrary to your complaint, you agreed to continue receiving shipments after a temporary hiatus. Consequently, a new order was shipped to you on December 15, 2015. As you had not provided a new address, it was sent to your old one. Under the provisions of our Money Back Guarantee, your Visa account has been fully refunded for the December shipment and your shipments have now been cancelled.
Newark, Ohio

i called and canceled my order in September, here it is December and my account has been charged and the customer service man said I cannot get a refund. First off I have moved and will not be getting the order I did not order!

Second this is an unauthorized charge! This is called stealing!! I think a lawer should get involved to protect the costumer, I have a feeling I am not the only one with this issue.

This is Bad Busniss!! My name is Kellie Switzer if you feel you need to contact me.

Reason of review: Charged for an order I did not order!!.

Monetary Loss: $69.

Preferred solution: Full refund.

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