Here's the naked truth I worked there, the agents are PAID to talk you out of canceling OR THEY MAKE NO COMMISSION!
Every word is a lie. They take OVER 4 weeks to process a refund and much usually longer to inflate their balance sheets.
When they run out of product they charge the account anyway and ship it 3 weeks later by BULK MAIL. So add another 10-14 days.
If you send the product back and dont call to follow up THERE IS NO REFUND!
Stay far far away. The CFO is the business manager from the Broward County billion dollar Scott Rothstein Scam.
Run don't walk in the opposite direction! TOTAL SCAM!