Reply by Omega Xl

Omega XL has hundreds of thousands of customers who are satisfied with both our product and our service. We’re sorry to learn that you were dissatisfied. It is unfortunate that rather than communicating with us you have chosen to publicly recommend methods for people to commit fraud.
Santa Barbara, California

Before I ordered they stated again and again we could easily cancel future shipments by simply calling their toll free number. When you call they put you on hold forever, stating they are experiencing an "unexpected" high call volume.

I have already read testimonies that they have sent new product out even though that person waited on the phone forever, finally talked to someone, then "officially" cancelled all further orders. Look here is what I do to outfits like this; Before they can send me out a second shipment, I simply call my bank and tell them my credit card was destroyed. They immediately void that card number and send me out a new card with a new number at no charge. Then if these "crooks" send you out another order you get to keep it for free because there is no way they can charge your old card, they do not know what your new card number is.

Additionally they are too busy ripping off others to take the time to give you a bad credit mark. Maybe this, in a small way, will make up for all those who have been ripped off by having their cards dinged for a second shipment that they had called in an told them they did not want. IS THEIR ANYONE LEFT WHO IS HONEST OUT THERE IN TV LAND???

Have a good one ya'all. --YUKON SHAUN

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Misleading advertisements.

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