I ordered this right after having Gastric Bypass surgery, I was in a lot of pain, so I ordered. As the days went on I started feeling better so I called in and cancelled and was assured that they would take care, but to my surprise when I called on March 4th 2013, I was told by April that there was no cancellation on my account, they took my money and caused me to have overdraft and that money was for my cell phone.
My cell phone got cut off and I am still waiting for refund. They said 72hrs. and I am still waiting,this really sucks. I am on fixed income and they are messing me up.
today is 72hrs, I keep checking bank and the money has not been put back, they also sent product that I immediately sent it back. But I am made cause it didn't take them 72hrs. to take my money.
This is why I don't order online products, customer service sucks and they lie, but I recorded the call and I am trying to get them on the phone and they have long wait times. Where is my money?
Product or Service Mentioned: Omega Xl Customer Care.
Monetary Loss: $50.