Reply by Omega Xl

OmegaXL does not require automatic shipments in order to purchase OmegaXL; single shipment orders are always welcome. Customers who do not want to take advantage of our convenient auto shipment feature may place individual product orders at any time by calling 1-800-609-4818. We made an effort to contact you as you requested but discovered that the telephone number you provided is the toll free information number of the phone company. We have also contacted you at the e-mail address provided but have not yet received a reply. If our response did not fully address your concern, we encourage you to contact our Customer Advocacy Group at 1-800-607-0419 or
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Product or Service Quality

Folks, just steer clear of any company that offers a "deal", on the condition that an autoship will kick in if you don't cancel! Or at least do a little research on websites like this before ordering.

So many companies are depending on people not reading the fine print, or they make it nearly impossible to cancel your autoship once they have your credit card information. To me, plain and simple, it's credit card fraud.

They, of course, do this intentionally for the sole purpose of stealing more of your money--that's what it amounts to. Companies will vehemently deny this, but by their fruits, they shall be known!

Reason of review: Poor customer service.

Preferred solution: Just quit ripping people off by making it so hard to cancel autoship. Is it too much to ask? Sure, you'll lose money, but you'll have integrity!.

I didn't like: Cancellation process, Misleading advertisements, Poor customer service, Consumer reviews.

  • Autoship scam
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