I bought the omegaxl promotion containing 2 bottles to try because of back & neck pain. After I received the product, I realized the monthly refills costing $66+ were unaffordable.
I called the company well in advance of the next shipment to cancel. The woman whose name was Cecilia refused to listen to any thing I said. She just kept talking over me, insisting that I should stay with the product despite my pleas to cancel. I actually put the woman on speaker so my husband could hear her rantings.
Finally I put the phone by the toilet & FLUSHED! She still did not stop talking! I had to threaten to cancel my credit card. In all the years I have been purchasing products, never have I been treated so poorly.
At the end of her rant, she said she would cancel my future shipments.
Of course I did not believe her & called my credit card company immediately to cancel my card.
Well......guess what, 2 weeks later I received another bottle of omega f'king xl! Luckily my credit company is protecting me & is denying any future charges from them.