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Thank you for your review, we are happy to have been able to speak with you on May 22, 2017 and May 23, 2017; to follow-up. We strive to deliver excellent customer service. As advised in our conversation we have applied your 90 Day Money Back Guarantee and issued...
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#1049541
Omega Xl's reply to:

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. As advised in our voicemail we have applied your 90 Day Money Back Guarantee and issued a refund. You do not need to return the product to us. ...
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Omega Xl's reply to:

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. As advised in our voicemail, please feel free to contact us at 1-800-607-0419 should you have any further concerns and one of our agents will be...
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#1047662
Thank you for your review and we are glad we were able to speak with you on May 1st, 2017. Rest assured that your account was cancelled and your refund submitted, as discussed. We thank you for being part of the OmegaXL family.
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Omega Xl's reply to:

Thank you for your review, unfortunately we were unable to locate an account with the information provided. We strive to deliver excellent customer service. Please feel free to contact us at 1-800-607-0419 and one of our agents will be more than happy to assist you.
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#1039164
Thank you for your review and we have looked into your request. We see that you were able to resolve your concern on March 1st 2017 with one of our agents. Rest assured that your account was cancelled. We thank you for being part of the OmegaXL family. Thank you!
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#1015422
Omega Xl's reply to:

Great HealthWorks fulfills hundreds of thousands of orders each month and resolves complaints promptly and satisfactorily. We regret to learn of the misunderstanding you seem to have experienced. The service professionals in our Customer Advocacy Group have reviewed...
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#999788
Omega Xl's reply to:

On January 19, 2017 you were contacted by the service professionals in our Customer Advocacy Group. They explained that the “charge” you were concerned with was not a debit to your parent’s account, but a credit – a refund of his initial order. That order was not...
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#993195
Omega Xl's reply to:

We offer a Money Back Guarantee for the first 90 days after an initial order has been placed. This is stated in our advertising, on our website, and in literature that accompanies each shipment. When you spoke with our agent on September 12, 2016 he informed you...
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#992440

Contact Omega Xl

Headquarters Address:
Great HealthWorks
4150 Sw 28th Way
FORT LAUDERDALE, FL 33312
Phone:
(800) 488-8082
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Omega Xl's reply to:

Your order was placed via our website. In order to enter the order there, it is necessary to both check the “Terms and Conditions” box and to click the “Place Order” button. These are immediately adjacent to the place order section in large, readable font that...
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Salt Lake City, Utah
I didn't like
  • Feel company is dishonest with reordering practices
  • Put on hold only to be brought back to another sales pitch
#991991