Omega Xl's reply to:

Omega Xl - Good pill but bad service

As you have chosen to remain anonymous it is not possible for us to provide the service you have requested. We recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419, or via email at cagsupport@greathealthworks.com.
ID
#562968 Review #562968 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$1000
Preferred solution
Full refund

they took out over a thousand dollars out of my account and its like ***. i just looked at my account and they are constantly taking more and more money out of my account so ladies and gentlemen the best way to stop this is to cancel the automatic omega xl on yur bank account> -.-terrible service if ive known this before i wud of never called and order> dont get me wrong the pill works great but its not right for them to be taking money out of peoples accpunt so omega xl please cancel all automatic shipment is not we are going to have a problem with these bad reviews no one will never buy from you and your buisness will be on the news!!!!! and shut down!!!

Omega Xl's reply to:

Omega Xl - Disappointed

Omega XL has hundreds of thousands of satisfied customer who continue to purchase our product monthly. It is unfortunate that you have chosen to deny yourself the inflammation relieving benefits of our product on the strength of anonymous internet postings.
ID
#561430 Review #561430 is a subjective opinion of poster.

Thanks folk who submitted a complaint about Omega XL. I just watched the commercial that had Larry King in it so I was thinking umm all natural and wondering the price. I'd plan to take The Omega XL and also introduce this product to my husband who is a diabetic feet problems and me having high blood pressure we both have constant aches threw out our bodies.

Relief here it is with Omega XL. Thank God theirs a site the public can go to a get educated on different products and folk type away Thank God that's the approach I go to before purchasing anything concerning not only our health our dog's. I appreciate that and took the necessary step to say OH *** No.

Happy Thanksgiving to All

Mrs. McK

3 comments
Anonymous
#972855

You complainers are just Scams making this very well structured and fabricated and only in its product. Can't afford it?

Your issue does it help?

Thank God I does I've been on it for over a year @ first I t increased the dosage thinking it wouldnt help and thank God it did. Now you big complainers need to shut it.

Anonymous
#929105

OK no one is commenting on product. Just there account.

They sell it in Walmart. I just saw commercial and decided to Google reviews and no comments about the product doing what it says.

Anonymous
#929140
@PissedConsumer929105

thanks ill go to walmart

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Omega Xl's reply to:

Omega Xl - Refund/cancel difficulty is a sign of bad products

The number of complaints posted is less than 1/100th of 1% of Omega XL’s sales. It is unfortunate that you have chosen to deny yourself the inflammation relieving benefits of our product on the strength of anonymous internet postings and your own “theoretical” musings.
ID
#561046 Review #561046 is a subjective opinion of poster.
Cons
  • Misleading advertisements
Reason of review
Poor customer service
Tags
  • Omega 3
  • Health Claims

When a company makes a product that really works, that company has no problem canceling orders and giving refunds because it knows only a small percent of customers will cancel/return. Of course, a working product will sell by word of mouth so that company will not need hundreds of infomercials.

From the reviews posted, it appears that OmegaXL advertisements are purposefully false and misleading.

I would bet Larry King knows it - watch the ad - he is squirming, rubbing his arm, looking down or away when he says it is great, holding his face - all the signs of lying.

1 comment
Anonymous
#929100

Thanks 4 all your reviews. I almost order this stuff but because off past bad experiences I now check reviews b4 orders . Based on reviews I will wait and see if this product is good enough to reach the shelves

Omega Xl's reply to:

Omega Xl - Review from Philadelphia, Pennsylvania

We appreciate receiving your feedback. We have hundreds of thousands of satisfied customers and regret you had a bad experience with our customer service department.
When our orders are processed, they are fulfilled right away. We take our customer service very seriously. We welcome the opportunity to regain your trust and perhaps serve you better in the future. Please feel free to contact our Customer Advocacy Department at 1-800-607-0419 ext. 3188 to address your concerns. If we did charge your account improperly, we will issue an immediate refund. Thank you again for your feedback and we look forward to hearing from you.
ID
#558740 Review #558740 is a subjective opinion of poster.

I ordered the Omega XL at 1:00am. I changed my mind in the morning after reading a bunch of bad complaints about the product not working.

I called customer service at 9 o'clock in the morning when it opened. Not only was I put on hold for 18 minutes... I was told that I will have to receive the product in 3 to 5 days in order to send it back for a refund as it is too late that the orders ship out at 6:00am. What a bunch of BS.

What a horrible company to deal with. Customer service is terrible do not order from them ever.

Omega Xl's reply to:

Omega Xl - Omegaxl Review from Richmond, California

We appreciate your feedback about Omega XL. Omega XL is a dietary supplement and is not intended to treat, cure, or diagnose any disease. Published research has shown that PCSO-524 the patented marine oil used in Omega XL helps promote joint mobility, provide relief from aches and pains associated with life’s daily activities and muscle soreness associated with exercised. Should you have any further questions, please contact our Customer Advocacy Department at 1-800-607-0419 ext. 3188. Thank you again for your feedback and we look forward to hearing from you.
ID
#555092 Review #555092 is a subjective opinion of poster.

HELlo I am a diabetic I heard good things bout OmegaXL so I Purchased it I've been taking it for 6 days now n my Blood sugar has been real high Outta the ordinary 200+ it wasn't like that before!! Imma cancel n ask for a refund !! I'm seeing no good Results !!##

3 comments
Anonymous
#915195

I dont even have to take the *** to know its a rip off. If the *** was what they said it was the manufacturer wouldn't be trying to get you to sign up for automatic delivery so they can take your money before you figure out its not working!

!!! What a big f __ken joke

Anonymous
#935673
@PissedConsumer915195

Notice all the responses from the company? They monitor this site and stick in good reviews. It doesn't take a rocket scientist to know if they have to monitor the site somethings wrong with their scam!

Anonymous
#896579

As a Diabetic you should gave consukted your doctor First.

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Omega Xl's reply to:

Omega Xl - Charge Review from Houston, Texas

Because you have chosen to remain anonymous we are unable to review your account and address your concerns. Should you wish to have us resolve your issues, we recommend that you call our Customer Advocacy Group at 1-800-607-0419, or via email at cagsupport@greathealthworks.com.
ID
#554509 Review #554509 is a subjective opinion of poster.

Never worked for me & they are still taking money from my bank account, and they have been told not to take any more money from my account.

Omega Xl's reply to:

Omega XL does NOT work & hard getting $ back

We appreciate your feedback about Omega XL. We regret that you had a bad customer experience. We handle hundreds of thousands of calls a month and, like many companies, we experience heightened call volumes at certain peak times. We maintain an A rating with the Better Business Bureau and take pride in our customer service. Please contact our Customer Advocacy Department at 1-800-607-0419 ext. 3188 to address your concerns. Thank you again for your feedback and we look forward to hearing from you.
ID
#553541 Review #553541 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$90

I tried this product for 3 months. They kept pushing me to try for an extended period of time and promising they would reimburse me if it didn't help me.

The sales people are extremely pushy. Because they told me to keep trying and that they would fully credit my account if it did not work after 3 months I continued taking the pills. I was on the pills for a tendon condition in my right thumb.

They put you on hold forever, and then keep talking and talking making it impossible to get your money back. HORRIBLE customer service.

I hate those people. They must be stopped.

3 comments
Anonymous
#930573

I have had joint pain for years and have tried many different products. I talked with a friend who is taking the OmegaXL and he really likes it , but after reading the reviews of unhappy customers and the communication problems.

It reminded me of some of the scams I have already got involved in and I can sympathize with those people who have been taken.

Was thinking of giving this product a try , but I've got enough headaches with out dealing with a bunch of double talk. Good luck to you customers in your efforts and in your pains!

Anonymous
#968173
@PissedConsumer930573

I hear that this product is sold in Walmart. I'm thinking of buying a few bottles and trying it within a month.

If it doesn't work taking 2 or 3 pills a day, It's not worth it. I also like the idea of not signing up for auto pay, too much of a hassle, too much of a headache. I'm an honest person and don't like being ripped off. I have carpal tunnel from 23 years of hard labor.

If I can get relief without getting surgery ,I'm going for it.

It's 4/5/15 as of now, name is Rich. I'll be sending in a real review a few months from now, later.

Anonymous
#912122

I considered ordering, however after reading so many negative reviews I have decided NOT to place an order

View more comments (2)
Omega Xl's reply to:

Omega Xl - Supplement Review

Because you have chosen to remain anonymous we are unable to review your account and address your concerns. Should you wish to have us resolve your issues, we recommend that you call our Customer Advocacy Group at 1-800-607-0419, or via email at cagsupport@greathealthworks.com.
ID
#551500 Review #551500 is a subjective opinion of poster.

Sending 4 back. Stop sending them to me

Omega Xl's reply to:

Omega Xl - Not worth the money - very low dose which is not listed on their website

Thank you for your feedback on Omega XL. The amount of Omega 3 EPA in a product is one of several factors to consider when choosing an Omega 3 product. Other factors include the molecular form of the Omega 3, the source of the Omega 3, the manufacturing process used to produce the oil and the conditions under which the entire sourcing and manufacturing process is completed. Omega XL is sourced from the waters of New Zealand, found to be amongst the cleanest in the world. The oil is produced utilizing a patented process and, as a result, comes in a small easy to swallow capsule. Omega XL also has a high level of Omega 3 free fatty acids that have been shown to be absorbed by the body very efficiently. Based upon the high quality of our product, we have thousands of satisfied customers and encourage you to try our product.
ID
#550746 Review #550746 is a subjective opinion of poster.

I am a Holistic Nutritionist. This product has 11mg of EPA (anti-inflammatory component) of Omega 3 oil.

This would be suitable for a young child. In order to get therapeutic dosing of Omega 3 (specifically EPA) you need at least 1000mg. I suggest 2000mg to my clients. Therefore you need well over 10+ pills to get just over 100mg!

Not even close enough to the strength that fish oil provides.

Do research your source of fish oils and ensure they are contaminant free/pristine practice /processing. I wouldn't suggest this product for the money you have to pay and it's claims

2 comments
Anonymous
#981427

Thank you for an informed response.

Anonymous
#934821

OH MY GOSH ---- How does one decide anything about Omega XL. It is crazy n one cannot tell what is truth n what is not!!

Hate to say it BUT I am staying away from this product based on all the negativity about the customer service problems. :-(

View more comments (1)
Omega Xl's reply to:

Omega Xl - The product is not the same as it was.

We appreciate receiving your feedback. Omega XL is a marine oil sourced from the pristine waters of New Zealand, among the purest in the world. We rarely have customers complain that our product smells like fish oil and regret your customer experience. We have thousands of satisfied customers and request that you contact our Customer Advocacy Department at 1-800-607-0419 ext. 3188 to address your concerns. Thank you again for your feedback and we look forward to hearing from you.
ID
#547988 Review #547988 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$85

I've been taking the Omega XL for several months now. The third bottle I ordered wasn't coated and the smell of fish was nasty.

I called and they did send me another bottle. These were coated but it still had an odor of fish. I ordered the 300 capsule bottle and have been taking four a day. It really hasn't helped my arthritis at all.

My cholesterol is lower but my triglycerides are still really high. I won't be ordering any more because it is quite costly.

I am going back to Icelandic omega 3 that is sold in health food stores and some drug stores. I is a good product and you never have the after taste of fish.

1 comment
Anonymous
#888814

Your eating a Fishy Mussel !! what do you expect