Omega XL's reply to:

Initially it worked!

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. Your account has been cancelled and there will be no further charges. Should you have any further concerns feel free to contact us at 1-800-607-0419 and one of our agents will be more than happy to assist you.
author's review
ID
#1440910 Review #1440910 is a subjective opinion of poster.
Product
Omega Xl Subscription
Reason of review
Torn meniscus
New Reviewer

My name is Luis Diaz and my place of residence is

185 E. 206 St Apt. A

Bronx, New York 10458.

I developed a Torn meniscus (among other things) on my right knee and the pill really don't help much anymore. Therefore I would like to cancel my subscription to Omega XL effective immediately.

Ps. Please sent confirmation.

Thank you

Luis Ibrahim Diaz

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Omega XL's reply to:

I want to cancel my next order and I can’t get in touch with anyone

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. As advised in our voicemail your account has been cancelled and there will be no further charges. Should you have any further concerns feel free to contact us at 1-800-607-0419 and one of our agents will be more than happy to assist you.
author's review
ID
#1430893 Review #1430893 is a subjective opinion of poster.
Service
Omega Xl Customer Care
New Reviewer

I want to cancel my next order and I can’t get in touch with anyone

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Omega XL's reply to:

I’m not reviewing anything!!! Cancel anymore Omega XL charge

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. As advised in our voicemail your account has been cancelled and there will be no further charges. A refund of $44.90 for the order processed on 11/24/18 has been submitted, please allow 3 business days for processing. Should you have any further concerns feel free to contact us at 1-800-607-0419 and one of our agents will be more than happy to assist you.
author's review
ID
#1406549 Review #1406549 is a subjective opinion of poster.
New Reviewer

I don’t want anymore Omega XL no more shipments or charges to my debit card!!!!

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Omega XL's reply to:

Mal servicio no mas cuando te quiere vender estan al tanto.

Gracias por su comentario, desafortunadamente no pudimos comunicarnos con usted. Nos complace ver que habló con uno de nuestros especialistas de Servicio al Cliente el 13 de Noviembre de 2018 y acordó diferir su cuenta hasta el 12 de Marzo de 2019.
En ese momento, reanudaremos los envíos de su Omega XL, a menos que nos llame antes del 12 de Marzo de 2019 para realizar cambios en su cuenta. Realmente apreciamos sus comentarios; No dude en comunicarse con nosotros al 1-800-607-0419 si tiene alguna otra inquietud y uno de nuestros agentes estará encantado de ayudarle.
author's review
ID
#1398706 Review #1398706 is a subjective opinion of poster.
New Reviewer

Ya tengo muchos quiero cancelar mi orden.

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Omega XL's reply to:

CANCEL MY MEMBERSHIP I ASK ONCE DON'T KNOW YOU ALL DID SO I AM ASKING NOW

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. We have hundreds of thousands of OmegaXL customers that report experiencing relief when using OmegaXL. As advised in our voicemail your account has been cancelled and there will be no further charges. We really appreciate your feedback; please feel free to contact us at 1-800-607-0419 should you have any further concerns and one of our agents will be more than happy to assist you.
author's review
ID
#1377428 Review #1377428 is a subjective opinion of poster.
Service
Omega Xl Customer Care

CANCEL MEMBERSHIP IT ALL A BUNCH OF LIES IT'S DOSEN'T DO ALL YOU CLAIM IT COSTLY IF YOU HAVE TO TAKE MORE THAN TWO PILL AND AFTER A MONTH YOU DTILL FEE SLUGGISH IT NOT WORTH SO PLEASE CANCEL MEMBER NAME IS EARNESTINE JENKINS SS {{redacted}} MY Address is 10007 hwy 03 PLAIN DEALING LA 71064 YOU ALL KNOW THAT ALL YOU GET IS ACTOR WHAT WRONG WITH ORDINARY PEOPLE THAT GOT REAL PROBLEM IT PEOPLES IN THIS WORLD LIKE MY SELF BE TRUSTING PEOPLE LIKE THE ACTOR THAT YOU GOT ADVERTISING YOUR PRODUCT REAL PEOPLE WOULD PEOPLE WILL DO A GOOD JOB ALSO SO PLEASE IF MY MEMBER IS NOT CANCEL PLEASE DO SO YOUR TRULY EARNESTINE JENKINS

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Amazing what Omega XL can do.

I found out i had arthritis in my knee after starting a job. It was aweful painful. Now I take it everyday. I work. No pain thankgoodness. I can keep my job. Its somethink your body needs and im a believer now for sure
View full review
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ID
#1363090 Review #1363090 is a subjective opinion of poster.
Location
Massena, New York
Omega XL's reply to:

I found a higher amount DHA/EPA in another fish oil supplement.

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. Your account has been cancelled effective September 17th 2018 and a refund, minus shipping and handling, of $39.95 has been submitted, please allow 2-3 business days for processing. Should you have any further concerns feel free to contact us at 1-800-607-0419 and one of our agents will be more than happy to assist you.



author's review
ID
#1354847 Review #1354847 is a subjective opinion of poster.
Product
Omega Xl Subscription
Reason of review
Return, Exchange or Cancellation Policy
Loss
$45
Preferred solution
Full refund
New Reviewer

Omega XL comes with a 90-day refund policy, and I am within the 90-day period ...I do not want any charges on my credit card. I do not want to try a sample of this product and wish to cancel any "auto ship" I may be enrolled in.

Please do not ship me anymore bottles. I would like to initiate a return and ask for a refund, without any wear down tactics.

Please do not make me file complaints with the post office, BBB and my credit card company. If I have to I will cancel my existing card and request a new card due to fraudulent charges.

Kind Regards,

Unhappy in Dana Point, California

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Omega XL's reply to:

Pissed consumer

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. As advised in our voicemail and email from July 24th 2018 your account has been cancelled effective July 23rd 2018 via the telephone conversation and a refund was processed, please feel free to contact us at 1-800-607-0419 should you have any further concerns and one of our agents will be more than happy to assist you.

author's review
ID
#1310587 Review #1310587 is a subjective opinion of poster.
New Reviewer

Espero haber resuelto el problema con Olivio Castillo por el pago NO AUTORIZADO a mi debit card y q la cuenta se haya cerrado permanentemente para evitar cargos futuros e incovenientes de mal gusto GRACIAS!

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Omega XL's reply to:

Cancel subscription.

Thank you for your review and we are glad we were able to assist you via e-mail on June 27th, 2018. We strive to deliver excellent customer service. Rest assured that your account was cancelled. We thank you for being part of the OmegaXL family.

author's review
ID
#1290122 Review #1290122 is a subjective opinion of poster.
Product
Omega Xl Subscription
Reason of review
No longer need
Preferred solution
Cancel Subscription
New Reviewer

Name is Annie Villalba, I would like to cancel my subscription. Please contact me via email at emilysanchez830@***.com.

Name is Annie Villalba, I would like to cancel my subscription. Please contact me via email at emilysanchez830@***.com. Name is Annie Villalba, I would like to cancel my subscription. Please contact me via email at emilysanchez830@***.com.

Name is Annie Villalba, I would like to cancel my subscription. Please contact me via email at emilysanchez830@***.com. Name is Annie Villalba, I would like to cancel my subscription. Please contact me via email at emilysanchez830@***.com.

Name is Annie Villalba, I would like to cancel my subscription. Please contact me via email at emilysanchez830@***.com.

Name is Annie Villalba, I would like to cancel my subscription. Please contact me via email at emilysanchez830@***.com.

Thank you

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Omega XL's reply to:

Very upset with this company

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. As advised in our voicemail, please feel free to contact us at 1-800-607-0419 should you have any further concerns and one of our agents will be more than happy to assist you.
author's review
ID
#1280364 Review #1280364 is a subjective opinion of poster.
New Reviewer

Your open all hrs to receive orders but close at 6 to help clients already with orders. Smart company but not honest

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Omega XL's reply to:

Watch your account

Thank you for your review. We strive to deliver excellent customer service. As advised in our conversation on May, 31st 2018, rest assured that your account is cancelled and we have honored your refund of your last order minus the shipping and handling due to accepting our deferment on 1/31/18 for orders to resume on 5/11/18. We thank you for being part of the OmegaXL family.
author's review
ID
#1261594 Review #1261594 is a subjective opinion of poster.
Product
Omega Xl Supplement
Cons
  • Being able
  • Cancellation process
  • Being able to quit and forget it
Reason of review
Return, Exchange or Cancellation Policy
Loss
$36
Preferred solution
Full refund
New Reviewer

I took Omega XL for over a year, When I quit, I thought my checking account would be safe. Nope, three months later they charged my account and sent me another bottle.

When I called for a refund. I was told no refund because it had been more than 90 days since my first order.

I explained that I had quit, she said their person who had helped me put my account on a hold notice and they automatically began charging me again after the three month hold. I said this should be illegal to start charging again when I had quit.

She was sorry but that was their policy,

I let her know this could cause an overdraft because I had quit their supplement. It didn't work very well anyway.

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Omega XL's reply to:

Referral Fee

Thank you for your review. We strive to deliver excellent customer service. Rest assured that your referral check is in process and as advised in our voicemail will take 2 weeks for processing and mailing. We thank you for being part of the OmegaXL family.
author's review
ID
#1245106 Review #1245106 is a subjective opinion of poster.
Service
Omega Xl Referral Program
Reason of review
Referral Fee Program
Preferred solution
Let the company propose a solution
New Reviewer

I really like the effects of using Omega XL. I like it so much I shared some of my pills with my neighbor and she also was pleased with the results.

My neighbor begins ordering the product on a monthly basis and is very satisfied with how the product makes her knee(s) feels. However, we are both disappointed with how the Referral Program is utilized. I have called three times checking on the status of the $40.00 referral fee and as of today, I have yet to receive it.

The first time I was told I had to wait for 60 days before they could start processing the check. That was in February. I called back in March nearing the time my account was going to be debited from my March 27th order and was told the referral fee was processed and I should receive it in two weeks. I called back last week April 23rd or 24th and was told the check will be mailed in the latter part of the week. I'm still waiting which is ridiculous for a company as reputable as this one to spend so much time in releasing $40.00

YOU GUYS MUST DO BETTER!

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Omega XL's reply to:

Refund- producto no funciono

Gracias por su comentario, cuando se usa a diario como se indica, los estudios muestran que las personas experimentarán diferentes niveles de alivio del dolor en las articulaciones, movilidad mejorada y menor incomodidad inflamatoria después de 4 a 6 semanas. Los estudios también muestran que las personas activas experimentarán una recuperación muscular mejorada después de la actividad y una mejor función pulmonar durante el ejercicio. Los resultados individuales pueden variar según el estilo de vida. Como se indica en nuestro correo de voz, su cuenta ha sido cancelada y se le ha reembolsado su reembolso de 90 días. No dude en comunicarse con nosotros al 1-800-607-0419 si tiene alguna otra inquietud, uno de nuestros agentes estará disponible para poderle ayudar.
author's review
ID
#1220478 Review #1220478 is a subjective opinion of poster.
Product
Omega Xl Pills
Reason of review
Bad quality
New Reviewer

El producto no me funciono. Segui insrucciones pero no senti mejoramiento. Deseo un reembolso.

Gracias,

Javier Torres

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Omega XL's reply to:

Cancel order automatic

Thank you for your review and we are glad we were able to assist you on March 1st, 2018. We strive to deliver excellent customer service. Rest assured that your account was cancelled and your refund provided. We thank you for being part of the OmegaXL family.
author's review
ID
#1200145 Review #1200145 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Cancel my automatic order they keep sending pills no more

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Omega XL's reply to:

Terrible Customer Service

Thank you for your review, unfortunately we were unable to reach you. We strive to deliver excellent customer service. We apologize for the inconvenience this has caused. After looking in to this matter we determined that the agent failed to follow company policy and cancel the account as requested. This agent is no longer working with our company. As advised in our voicemail your account has been cancelled and your refund provided in full. Please feel free to contact us at 1-800-607-0419 should you have any further concerns and one of our agents will be more than happy to assist you.
author's review
ID
#1157957 Review #1157957 is a subjective opinion of poster.
Product
Omega Xl Pills

I was told my account had been canceled a month ago after being on the phone with an Omega XL rep for 30 minutes while he used stalling tactics by putting me on hold for several minutes at a time. He also tried to keep me as a customer by reducing the cost of the product by half the amount.

From around $60 to $30. Why wasn’t I given this rate initially? At the end of the exhausting conversation and run around He assured me nothing else would be charged to my card and the account was canceled. So what shows up in my email today?

A charge on my credit card for product I don’t want for my account that was supposed to be canceled. So after another looooonnnngggg stalling phone call with “Mike”, another Omega XL rep, again I’m assured that the amount charged will be credited after 90 days minus shipping and handling. Why should I pay shipping and handling on a product that wasn’t supposed to come to me?? Terrible customer service!!!

If your product is so valid then you shouldn’t have to scam your customers and hold onto their accounts with these tactics.

Here is my receipt info for unauthorized charges on my credit card. ====== RECEIPT INFORMATION ===== Invoice : A-5001EE376 Amount : 32.4 (USD) Payment Method : M Elizabeth Morris

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