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Omega Xl in Roswell, Georgia - Watching the Ad on tv NOW march 15/2015

i really wanted to try this out or even something like it. Im glad i didn't order !!! they spend hours on tv talking about lies ! . I would love to get paid thousand for doing nothing ! just couldn't be a lying cheating stealing pathetic person. i could understand a few bad reviews, but not 100's ! Just another fake fraud company. Should be a law against people like this. !! adfhdfgdgfddfgsdfgs fg d j j jj jj j j jj jj j jj jrjj rjrj jjrj jrj jrj rj jrj jr jrj jrj jr rjr jjr jrj jrj jr jr
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Review
#608564 Review #608564 is a subjective opinion of poster.
Omega Xl's reply to:

Omega Xl Pills Review from Bellevue, Washington

We’re sorry to learn of your health issues. However, you have not mentioned your purpose in writing.
Review
#605266 Review #605266 is a subjective opinion of poster.
Reason of review
Bad quality

I got lupus.Back pains,joint pains,and muscle pains

Omega Xl's reply to:

Omega Xl in Apo, Armed Forces Europe, Middle East, & Canada - Was not suppose to get continued orders

You have been contacted by the service experts in our Customer Advocacy Group, who provided the refunds you requested and cancelled your future shipments. We regret that there seems to have been a misunderstanding when you placed your order.
Review
#605247 Review #605247 is a subjective opinion of poster.
Reason of review
Poor customer service

When I called the 1-800 number to place my first order, I placed one for me and 1 order to go to my mother address for my mother to try and I explained this to the lady that took my order, that I only want to try OMEGA XL for me and my mother, and I also told her if my mother like it she will do her own personal orders, not charge from my card and I told her that i was not setting up an auto pay to receive omega XL , I told her let me try it and if I like it I would order as I need it, They are still sending me orders I ask that the orders stop now as of 8 march 2015, My name is Janet King.

Omega Xl's reply to:

Omega Xl Order Review from Bucharest, Bucharest

In response to your posting you were contacted by our Customer Advocacy Group. As you asked, your automatic shipments were cancelled and a refund was issued to your account.
Review
#604377 Review #604377 is a subjective opinion of poster.
Reason of review
Problems with payment

i am Michael cocianga, i order one time online. omega xl , never sign for montly order, please stop using my credit card charging .

i do not need.

i will. call my credit card for fraud, please put my money back into my account.

Omega Xl's reply to:

Omega Xl - Review in Drug Stores and Drugs category from Findlay, Ohio

We’re always excited to hear from our customers who experienced good results from taking OmegaXL. Our Customer Service department would love to talk with you more and offer you the opportunity to share more about your OmegaXL experience with others. They can be reached at 1-800-488-8082. They can also share with you the options available to assist those customers who are concerned about cost so they don’t miss out on OmegaXL’s benefits.
Review
#603221 Review #603221 is a subjective opinion of poster.
Reason of review
Good quality

The products ok , ive used it works good , but for people on fixed income they cant afford it , Should be a senior discount

Omega Xl's reply to:

Omega Xl in Saint Louis, Missouri - They put you on eternal hold, their fax # is bogus...can't cancel or get $ back...

Thank you for your feedback about Omega XL. We have hundreds of thousands of satisfied customers and regret that you had a bad customer service experience.
It appears that the customer service agent on duty may not have correctly handled the disposition of your call. Our agents are trained to cancel an account upon the customer’s request following efforts to retain a customer. We have thousands of satisfied customers and request that you contact our Customer Advocacy Department at 1-800-607-0419 ext. 3188 to address your concerns. If we did charge your account improperly, we will issue an immediate refund. Thank you again for your feedback and we look forward to hearing from you.
Review
#603142 Review #603142 is a subjective opinion of poster.
Cons
  • Cancellation process
  • Misleading advertisements
  • Poor poor and poor
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund

Customer Service for Omega XL told me 2 tablets daily---wrong....it starts with 4 daily...so you use up your $60 bottle plus your free one before the 4-6 weeks they claim it takes to see affects can even happen....so I called to cancel any future shipments and to get my money back per their guarantee, and they just kept putting me on eternal hold....this is standard practice. So, I tried faxing them to the fax on their own letterhead...it is a bogus number....so I am writing them a certified letter next.

Apparently many have had this same problem! They will likely make the news like AOL---what a nightmare!

Omega Xl's reply to:

Omega Xl - Review in Drug Stores and Drugs category from Mebane, North Carolina

The amount of Omega 3 EPA in a product is one of several factors to consider when choosing an Omega 3 product. Other factors include the molecular form of the Omega 3, the source of the Omega 3, the manufacturing process used to produce the oil and the conditions under which the entire sourcing and manufacturing process is completed. Omega XL is sourced from the waters of New Zealand, found to be amongst the cleanest in the world. The oil is produced utilizing a patented process and, as a result, comes in a small easy to swallow capsule. Omega XL also has a high level of Omega 3 free fatty acids that have been shown to be absorbed by the body very efficiently. Based upon the high quality of our product, we have hundreds of thousands of satisfied customers and encourage you to try our product.
Review
#601099 Review #601099 is a subjective opinion of poster.

Dont waste your money.

Dr. Moffett

Omega Xl's reply to:

Omega Xl in Palm Desert, California - 90 day guarantee

Roger, a representative from our Customer Advocacy Group will be contacting you shortly to resolve this issue. Thank you for your feedback.
Review
#596028 Review #596028 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$400
Preferred solution
Full refund
Tags
  • Complaint About 90 Day Guarantee

So I call to claim on my 90 day Guarantee and was told to increase my dosage, so I did. I also in the same phone call asked when my time was up they said to call 2/15/2015 to cancel order and get full refund.

So I call on 2/15/2015 as I was told they are closed. So today 2/16/2015 I called and they said I missed my 90 days. How is that my fault. Good luck I hope the Omega XL works for you it is a great product but does not work for me. The one thing I really like is how this product is harvested.

Omega Xl's reply to:

Omega Xl - Commercial Review from Colorado Springs, Colorado

Thank you for your feedback on Omega XL. The amount of Omega 3 EPA in a product is one of several factors to consider when choosing an Omega 3 product. Other factors include the molecular form of the Omega 3, the source of the Omega 3, the manufacturing process used to produce the oil and the conditions under which the entire sourcing and manufacturing process is completed. Omega XL is sourced from the waters of New Zealand, found to be amongst the cleanest in the world. The oil is produced utilizing a patented process and, as a result, comes in a small easy to swallow capsule. Omega XL also has a high level of Omega 3 free fatty acids that have been shown to be absorbed by the body very efficiently. Based upon the high quality of our product, we have hundreds of thousands of satisfied customers and encourage you to try our product.
Review
#595536 Review #595536 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

This commercial on Larry king about omega xl is the biggest crock I heard of.DONT believe what you hear on TV.They say.but dont produce! Dont buy anything on TV.

Omega Xl's reply to:

Omega Xl in Bedminster, New Jersey - Easy to order, nearly impossible to cancel

Thank you for your feedback about Omega XL. We have hundreds of thousands of satisfied customers and regret that you had a bad customer service experience.
It appears that the customer service agent on duty may not have correctly handled the disposition of your call. Our agents are trained to cancel an account upon the customer’s request following efforts to retain a customer. We have thousands of satisfied customers and request that you contact our Customer Advocacy Department at 1-800-607-0419 ext. 3188 to address your concerns. If we did charge your account improperly, we will issue an immediate refund. Thank you again for your feedback and we look forward to hearing from you.
Review
#593022 Review #593022 is a subjective opinion of poster.
Cons
  • Cancellation process
Reason of review
Poor customer service

I have an arthritic wrist from a break 20 years ago, so my wife ordered me Omega XL for Christmas 2014. I followed the instructions to the letter and after three bottles, no change in the condition. I actually felt like it was giving me heartburn at times.

I called 2/9/15 to cancel. I was on hold for 15 minutes before "my best friend Ruth" picked up. She obviously zabasearched my name and began to mention where I'm from and believe or not she lived there too! Such a small world... I didn't engage in smalltalk... I called to cancel.

She was belligerent and would not accept the cancellation. I was calling to cancel the auto-ship, but she informed me of the money-back guarantee. I reacted quickly and directed the conversation down that path. Regardless of what I said she kept trying to sell me more product! I told her that I am frustrated with her and asked if she's cancelling my "subscription" or not and refunding the dollars invested. After another 5 or so minutes of sales pitches from "my personal customer care" extolling the virtues of Omega XL ("You know Larry King and many other celebrities have great results with the product" she said...Maybe if I had kept her on the phone longer, she would have told me that the same Larry King helped Sandy Koufax's arthritic shoulder with Omega XL) It's a complete BS operation.

She said that two credits would hit the credit card in 3 to 4 weeks. I suspect that I will need to call the credit card company to dispute the charges.