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Omega Xl's reply to:

Omega Xl - Buyer Beware of Autoship Deals!!!

Folks, just steer clear of any company that offers a "deal", on the condition that an autoship will kick in if you don't cancel! Or at least do a little research on websites like this before ordering. So many companies are depending on people not reading the fine print, or they make it nearly impossible to cancel your autoship once they have your credit card information. To me, plain and simple, it's credit card fraud. They, of course, do this intentionally for the sole purpose of stealing more of your money--that's what it amounts to. Companies will vehemently deny this, but by their fruits, they shall be known!
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#657306 Review #657306 is a subjective opinion of poster.
Tags
  • Autoship scam

Omega Xl - Review in Drug Stores and Drugs category from Colleyville, Texas

I just have to say that maybe alot of you are not giving omega XL a chance I ordered it and my husband started takeing it immediately. His pain level went from a 7 to a 2 in a week .and now we have .a lot of it .and lots of the probiotic. When taken together it's amazing.very afforadable.to get rid of your pain.The haddock will never stop buying Omega xl. It's the best product on the market.larry king thank you.
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#657043 Review #657043 is a subjective opinion of poster.
Reason of review
Good quality
Omega Xl's reply to:

Omega Xl in Wingate, North Carolina - I can't cancel my subscription

Every time I call they put me on hold for excessive periods of time, especially when it is close to billing time. When I called and wanted to change my billing information they promptly came to the phone, but when I told them I wanted to cancel my subscription, they connected me to a different department, needless to say the other department never came to the phone and after 15 minutes of waiting they sent me to voice mail. They will put me on hold for 20 -30 minutes or never come to the phone. One time, after holding 30 minutes someone actually answered and pretended they couldn't hear me then hung up the phone! I have been trying to contact them to cancel my subscription unsuccessfully for 3 months.
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Review
#657016 Review #657016 is a subjective opinion of poster.
Omega Xl's reply to:

Omega Xl in Carlstadt, New Jersey - Right about to make the purchase

I am so glad that I decided to research this right before purchasing it. I literally just started filling out the online form to get the bogo offer. Hadn't something gave me the itch to look further into it, it would have been a sale. I have never seen so many negative reviews. No one wants to be in pain so it was horribly unethical to give all these trusting consumers the run around for their own money. Not only did you lose repeat customers, but you also lost new ones who were seriously ready to purchase this product. Fish burps it is! It sounded like a good product, but unless they send it free without my cc information, I will never know. Thank you all for saving me money and frustration. Larry King, you know better smh.
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#654290 Review #654290 is a subjective opinion of poster.
Omega Xl's reply to:

Omega Xl - Review in Drug Stores and Drugs category from Itasca, Illinois

They have taken money 3 times from me I have sent the pills back, before 30 day's and they got it then sent me a new one and charged me again for it.Im out 116. X3
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#654187 Review #654187 is a subjective opinion of poster.
Omega Xl's reply to:

Omega Xl in Las Vegas, Nevada - I was put on auto-ship without notice

Im very pissed, i never agreed to have the product auto ship after the first purchase..I explained i wanted to try the product before re ordering..I received a huge charge on my debit card from this company. I spoke to a representative & demanded a supervisor, after 30 mins of him saying he is sorry & let me let him help me..i was getting more upset..The supervisor was nice but first stated it would take 30 days for my refund & i explained to her I need my money & it was for a bill, she then said it would take 3 days.My bank account is over drafted due to all this..Its shouldn't even take 3 days..Im reporting it to a higher source
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#652910 Review #652910 is a subjective opinion of poster.
Omega Xl's reply to:

Omega Xl in San Antonio, Texas - I can't get the disc to play. It says to play it first..

I want to watch the disc that came with it and cannot get it to play. Is there something wrong with this item? What problems are there? Is it best to send it back? Does it work. Please tell me what to do. I am trying to get 100 words in here and it is not easy. I just want to know how to get the disc to work and don't have anyone to ask so please tell me what I should do. I don't know why it does not play. Please help me. I am old and it is very difficult.
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#652432 Review #652432 is a subjective opinion of poster.
Omega Xl's reply to:

Omega Xl Pills Review from Somerset, Maryland

Due to the reviews and the difficulty in canceling the subscription, I have decided not to purchase Omega XL. I imagine they lose a lot of sales for the same reason. What an incredibly bad business model.
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#652289 Review #652289 is a subjective opinion of poster.
Omega Xl's reply to:

Omega Xl in Spring, Texas - No order due to all the complaints

I was going to purchase these pills. But all I read were complaints saying they cant cancel and or waited on hold for over 45 minutes to cancel. I hope the product sucks because IM not going to try it due to their unacceptable cancel auto pay. I was going to purchase these pills. But all I read were complaints saying they cant cancel and or waited on hold for over 45 minutes to cancel. I hope the product sucks because IM not going to try it due to their unacceptable cancel auto pay. I had to repeat because I didn't have atleast 100 words......
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#651620 Review #651620 is a subjective opinion of poster.
Omega Xl's reply to:

Omega Xl - Cancellation process is awful.

I heard the same message for 1 hour. I had to hang up. I tried again later and got the same. Overwhelming response is not an infrequent message but standard. I am still trying to cancel the order and my Mom said she never received any order. I did not follow up with her assuming the order would be handled promptly and so five months have gone by. ( I am on auto pay ) I have never experienced any worse customer service. Have not heard back yet to the email I sent. I guess the next move will be the credit card company the payments are being charged to.
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#650615 Review #650615 is a subjective opinion of poster.