Omega XL's reply to:

Will try their best not to refund your money

We’re sorry to learn that losing your position with us has been so difficult for you. The policies you complain of are generally in place to protect the customer. Sometimes this same cause requires us to part company with an employee who is unable to follow policy.
#238856 Review #238856 is a subjective opinion of poster.
New Reviewer

I am one of the people that you probably called at one point. I too am now a former employee.

I will say that the product itself is not horrible, but it is a total rip off.Tthe amounts DHA/EPA is VERY low compared to fish oil suppliments that are MUCH cheaper. Many of us asked about this, as some inteligent customers asked this question of us. I could not believe the answer... "Just tell them that it is proprietary information and you can not give that out"! Says on the bottle 100mg. Company says to ignore is the perna cannuliculus that makes all the difference......BS. All employees are given the product monthly, (we were give the products that were returned!) but they were still sealed bottles, kinda *** though. Most employees didn't even take the product. They give it away. That is how much Great Healthworks employees think of the product they are selling every day That alone speaks volumes.

It is true that we only made money if we twist and turn whatever we have to to get customers not to cancel. Defer your order for up to 6 months! That way 6 months later you are not going to remember and you get shipped again. EVERY call is recorded, so that will be thrown in your face if you say you did not agree....yes you did.

Prices went up a few months ago for all customers by minimum of $5 per bottle. Little postcards mailed to let customers know. Most didn't get the postcards till after the fact, and we were not told it was happening till after the fact. So, customer's bought one day at $49.95 per bottle and we tell them the next orders will be only $39.95 going forward when they are on auto ship, they are locked in to that lower price. BUT, next day the price went up. We are now liars, the customer is pissed and calls to cancel and it's the rep that takes the hit.

The employees that work the phones are also not treated very well either, if that makes customersthat feel ripped off any better. Monday and Tuesdays only 1/2 hour lunch, with 1/2 hour mandatory OT. There are NO 15 minute breaks to be had on that floor, and you had better not have a small bladder that makes you need to use the restroom more than maybe 2-3 times a day.

They will even scam their own co-workers. If you call in and order from me and then callb ack even if it is just with a question, the next rep you speak with will bump up your auto refill schedule just by a few days so you get it sooner. This counts as them "upgrading" you, and they now get hte comission for the sale. Back stabbing is a company culture there.


No, no, try nopalea for 40 bucks a bottle. At least it doesn't eat through plastic cups and they show people drinking it while smiling. It has to be legit.


Wow. 2/3 of these comments are totally bogus.

Isn't it illegal to write fake reviews online for a company your associated with? These are some of the shadiest business practices i've ever seen.

Clearly, this is a company that should be shut down. Period.


I tried a lot of medication for my pain which was in every joint in my body. Now after using Omega XL my pain is bearable, sometimes I don't feel anything.

I hope after a few more bottles the pain will be completely gone. Patience and Faith, that's all you need.

I also eat a lot of steamed mussels. God Bless!


my husband use this product and i musy say that it worked well for him. He was getting a lot of cramps because of a spine problem.

He is also hypertensive.

It really worked for him because he hardly gets cramps and it helped a great deal with his hypertension. took it for spine.


if you hurt first and fore most im sure it is do to inflamation..but you can find help..its simple.. It's what your eating!!!!


Weil has put out a book on the wellness diet or in fact its an anti inflamatory diet.

check it out on google and on his web site or amazon... its all on the foods you eat..I know popping a pill sounds easier..

but making changes will cure the problem naturally. God bless


This is a great product. If you have joint pain and you haven't tried it, I suggest you do.

The worst that can happen is that you will try it for one month, and if it does not work for you, you discontinue the use.

I have been having chronic pain in my hips and knees for over two years.

Within 3 weeks of taking 4 capsules a day my pain was completely gone. I highly recommend Omega XL.


Thanks so much for the information. Thought it was to good to be true. In these times every money saved is so helpfull.I have both knees replaced and bursitis.


I gots a bottle of this stuff and it give me a hard-in for 2 hours.

five stars :grin :grin


I saw the show for 1min.. and the Dr and his Wife..really looked scared?

Like they didn't want to answer the question@??!! So then I went rite. On Google and looked it up,bc I have Neck pain! So just in that 1 min of watching I knew they where not rite!!!!

And all the comments on the internet r not good?? So I'm tired of these jerks just trying to make a Buck! It's sick..bc there r ppl out there Like Me,who would love to find something that works, besides Pain MEDS,and Muscle relaxers!!! Thx for all the info!





:( Thanks i was about to buy the product, A friend told me about today, and she is a elderly woman, She said it works for her.How true it is a dont know,But Thanks!!!

I'm looking for something for pain,

Ms Ross


I can buy cod liver oil from Norway for $5 (or is it $6) a pint at Market Basket in MA or NH. Tastes fishy but it probably is better than any of these extracts.

I've been staying up too late lately, and I see this and other sleazy infomercials, and I think we should threaten to challenge some of the broadcasters' licenses. I so need to set up a DVR!


I don't know anything about the product, but "Dr. Downey" is actually an MD.

He is a pain management physician in my town. He has excellent credentials.


thanks for the info ,will look elsewhere now


Thank you for the employee comments...this sounds like a ML company my friend took calls for...yep, for supplements. I will not suggest this to the hubby. I'd rather spend my $$ somewhere else!


All you have to do is take a close look at the people in the infomercials. They are typical scammers.

And I notice there is no MD after "Dr.

Downey" on the screen. Thank goodness for the Internet.


if it is so good ,everybody in the world would take it,it is just a another monet making scam ken


I'm always looking for the next best thing and it looks likes this may have something to it but if it comes with a get rich quick scheme behind it then I'm out. If the product was developed to help people then the company would be too proud to let poor business practices get in their way. It's so sad when greed can run a good thing in the ground.


I can't believe how these people can take advantage of the public, especially the elderly who would do almost anything to get rid of there pain from arthritis, osteoporosis, etc. How could you prey on people who don't have much income but would take there last dime for a cure.

My mom is 90 and almost fell prey to this. You people suck.


Thank you for sharing. Based on how this company is operating, I doubt the product is on the up and up.


I had intended to give it a try, as I've tried numerous products....BUT, between the shady characteristics of the training the cust.svc.reps get, and the complaints of trouble returning.....NO THANKS! Sorry!


I am so glad I found this website! I too am a CURNET employee, and this post is 100% ACCURATE!

I think it's really funny that Great Healthworks themselves have a post on here asking you to contact them first before posting! what a JOKE. They have been in the process of terminating employees once again in big groups. Anyone who questions ANYTHING must go. You are to keep your mouth shut and do your job. Mandatory OT, 1/2 hour lunches, NO BREAKS for the people that take your calls. If you have "not ready time" in between calls like to make notes on an account, you had BETTER make it quick or you are in trouble.

Read the bottle....says 100 mg of combination DHA and EPA. According to most medical sites and even Dr Oz, 700-**** mg per day is what is recommended. VERy expensive if you take waht is recommended. much cheaper to get it at Walmart.

the only reason I take it is because we get it for free. Otherwise I'd be at the drugstore spending $10 for a much bigger bottle.


This person sounds like tey left the company with a personal grudge towards the company. My father tried their product and couldn't continue taking it and they refunded the money without hesitation.


Helpful, as I do not want to support this kind of company and will now finding somewhere else to buy such product.

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Omega XL's reply to:

Dont buy OmegaXL scammers they wont let you cancel

We’re sorry to learn that losing your position with us has been so difficult for you. The situations you describe do not even resemble our policies, but appear to be excuses for bad behavior that, like any company, we are sometimes obliged to discipline. As you have chosen to remain anonymous, we cannot make reference to your record with us.
#203551 Review #203551 is a subjective opinion of poster.
New Reviewer

Here's the naked truth I worked there, the agents are PAID to talk you out of canceling OR THEY MAKE NO COMMISSION!

Every word is a lie. They take OVER 4 weeks to process a refund and much usually longer to inflate their balance sheets.

When they run out of product they charge the account anyway and ship it 3 weeks later by BULK MAIL. So add another 10-14 days.

If you send the product back and dont call to follow up THERE IS NO REFUND!

Stay far far away. The CFO is the business manager from the Broward County billion dollar Scott Rothstein Scam.

Run don't walk in the opposite direction! TOTAL SCAM!


I would like to speak with you Whitefish if possible -- my name is Bob Norman and I'm a TV reporter working on a story about Omega XL/Great Healthworks. You can reach me at 954-632-****. Thanks!


thank you for that information, i was searching the web and ran into your comments


I will bet anyone $1,000,000 that 99% of the positive reviews for this **** product, are done by employees of Omega XL. The garbage doesn't work.

I wouldn't be surprised if it's just a placebo. RUN RUN RUN AWAY... this is a HUGE scam. These ***-of-the-earth people know that individuals with chronic pain are more likely to try anything in desperation, just to get some relief.

Easy targets, if-you-will.

Don't fall for it.


This stuff is FAKE!! Took it for 4 months..

Not a bit of help! When I called to cancel it took forever because all they did was keep PUSHING to NOT cancel. Then I DID NOT get a refund on shipments I sent back. They wanted to send them back free of charge but yet still bill me again for them!

Terrible product and horrible "policies" Do not believe in this scam..!! I told them it didn't do 1 thing to make me feel better and they said I have to take it longer... It CLAIMED results in 90 days. There were no results in 6 months!


Don't be fooled. They are scammers in every sense of the meaning!!


a joke pricey and DOES NOT WORK


ya all make me chuckle...I use it with magnificent results for my arthritis. Good for some, not for others...but please stop all this bashing.

This is not good.

They sure didn't 'force' me to buy it a friend told me about it and when I gave it a try it worked wonderfully well. Wish it were cheaper.


Notice how jokes like this make lots of claims but none of them have been been supported/evaluated by the FDA??? What that means is they can make any bs claim they want cause their junk is "all natural" and hasn't met any medical standard.

Don't fall for it!


The FDA only evaluates drugs. Omega XL is not a drug.

Therefore the FDA does not evaluate it.

However Omega XL abides by all of the standards that the FDA would require drug companies to abide by.




Tried this product and found it to be very beneficial. So far I have no complaints.

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Omega XL's reply to:

Charged me $19.95 for my call to them regarding Omega XL

If you did not provide a method of payment, such as a credit card, or a bank account, how might we have charged? As you have chosen to remain anonymous, it isn’t possible for us to review your account and try to help. If you wish to address your concerns, we recommend contacting our Customer Advocacy Group at 1-800-607-0419, or via email at
#198967 Review #198967 is a subjective opinion of poster.
Omega Xl Pills

Omega XL advertised anti-inflamatory pills for sale.

I did not purchase any but they still charged my bank account %19.95.

I only gave them my name and address no other info?! How'd they get the

other info?

How can I get the charge taken off and stop any more such charges?

The product involved is Omega XL anti-inflamatory pills. They are being

sold by a christian ministry organization on TV Channel HLN arround midnight or on late night TV.

I cant remember the name of the man or the lady on the program I'm truly

sorry! Could you please try to help me??????

They had a lady and a gentleman also on the program as guests.


I am glad I read the reviews.


I cant believe the comments that I've been reading why do you people continue to allow these people to go into your checking account? CLOSE THE DANG ACCOUNT geesh if that's the only thing you can do to stop them, then do it and open another account.

Just let your bank know why you're doing it. Plain and Simple


I was considering ordering this Product but with all the negative comments, I think I will pass. I have had those same experience with company's and that tells me all I need to know.

I know that the People on the other end of the phone are there to sell sell sell and keep you ordering but when the Company has a hard time refunding your money or canceling your order then that's a BUYER BEWARE enough for me.

Thank you to those of you that posted the comments to inform the general public.


Reducing or eliminating sugar products will control or eliminate pain in many parts of the body, especially jount/arthritis pain. Also, eat more raw/fresh fruit and vegetables and drink alkaline water. Amazing how dietary adjustments will turn disease into wellness.


Your first clue to this being a scam was: They are being sold by a christian ministry organization


Easy solution: Get a prepaid CC with a limit, to be used for these types of "free trials." Then thay CAN"T hurt you financially, even if it's your fault.


I tried the product and....had horrible headaches. I cancelled, returned the product and was told my refund would take 30 to 60 days????

Such a (what else than a rip-off) bunch of baloney. I accused them of possibly using my money and other customers also. I was then told (manager) that I would receive my refund in 3-5 days. That didn't happen.

I turned it over to my bank.

Good luck to you in resolving your issue with them. By the way, the price is now 59.90 including shipping.


I think it is sad that you are all so negative about this.

If you had spoken to them with some decency you may of had a n answer to your question,

LOt;s of things in America, have not followed the guide lines yet, stillhave been put on the shelves...


Omega xl is a scam. I called their 1-800 number to ask the exact ingredients, specifically what is the exact amount of the touted "PCSO-524." Read closely. The back of the bottle says 

"Omega Fatty Acids containing PCSO-524

(green lipped mussel oil extract)"

A highly touted exotic miracle ingredient with no FDA evaluation is a dead giveaway of nutrition supplement scams. A well conceived scam will creatively hide the lack of true ingredients on the label; omega xl doesnt even go that far. It specifically says that each 300 mg serving "contains" PCSO-524. 

When I asked their customer service exactly how many mg of PCSO-524 is contained within a 300 mg serving, they first said "Im not sure." She placed me on hold for two minutes to find out. She came back to the phone and said 

"we dont have any literature or product info that says exactly how many milligrams of PCSO-524 are in a 300 mg serving, but we believe its the full 300 mg."

I reminded her that listed on the ingredients is olive oil which is a source of omega fatty acids. I told her with all due respect: youre unable to tell me exactly how much active ingredient is contained in each serving, I think you guys are putting trace amounts of actual active ingredient into an olive oil pill. 

She assured me that was not the case and said its definitely all active ingredient and the olive oil was in trace amounts and for easier swallowing.

I finally got her by bringing up marketing 101. I reminded her that her product has at least 100,000 dollars of marketing behind it. She agreed that they are well-marketed.  Marketing 101: communicate bankable selling points.  

There is no statement on the label, website, box, or a sales packet on the desk of their 1-800 operators that says "Pure PCSO-524." 

If each capsule were pure PCSO-524, that would be by far the most important selling point. She was speechless, and she knew she was caught BS'ing me.

Don't buy it, and please quietly  inform your unassuming friends and family who approach you with this scam so they can avoid further embarrassment.


The Omega XL website does not reveal anything about the actual ingredients or research sources - the FAQ section is a joke. There is only one patented prescription Omega 3 that doctors prescribe for heart patients - and most of those heart patients could do without it if they were willing to change their diets, learn to heal relationships and manage anger, sorrow & other stressors, and exercise 5 days a week for an hour.

Omega XL might have a patent but they do not give the patent number on the site. Looks "fishy" to me. You can easily get plenty of Essential Fatty Acids from your diet if you give up junk and processed foods, start eating nuts, vegetables, and certain fishes including sardines and anchovies. Omega XL is making "too good to be true" promises and the people on the infomercial are all very large and obviously don't eat well or exercise.

They may claim joint pain and stiffness limits their ability to exercise but the fact is they could go to the local YMCA and take water aerobics for people just like them. I personally know a 93 yo woman with terrible RA who does deep water aerobics 3xweek and stretching for older people in the water 2xweek. Look up the studies on how the "placebo effect" works - that is what is happening w/the starry eyed people you meet who claim they have found the "magic bullet" for health. THERE ARE NO MAGIC BULLETS EXCEPT FOR A VERY CLEAN CAREFULLY PLANNED DIET, PORTION CONTROL AT EVERY MEAL, AND VIGOROUS EXERCISE -PERIOD.

Although many of the infomercial and multi level marketing pills and juices actually HAVE certain essential oils and anti oxidants or whatever, they are outrageously expensive and cannot deliver what they promise any better than a good diet can. At the drugstore get a bottle of fish oil on a buy one get one free and MAKE SURE it breaks down the exact amount of EPA and DHA on the back of the bottle - if it does not, don't get it, just because the capsule is 1200 mg does not mean it is 1200mg of fatty acids. Also - DO NOT EVER ever ever ever - give your bank check card number to anyone over the phone for any reason. It is the same as writing a blank check made out to "Cash" and leaving it on a busy street corner.

If you are too young or do not have good enough credit for a credit card then you have no business buying anything by phone or online. This includes airline tickets, car rentals, hotel reservations etc because they will hold a deposit against damages and can cause you to bounce a dozen checks x $30 per bounced check. Credit cards have protections if a company charges it without your permission. The check card attached to your bank account has no such protection.

You can be wiped out and your friendly local banker cannot help you. Just because your bank check card says "Visa" or "MC" on it, it is simply not a credit card. If you give it out to a company like Omega XL or any other infomercial, magazine, email etc, etc, you will regret it. Be smart.

Most infomercials over-promise and under-deliver - so do emails form companies you never heard of. They make things sound special and different which actually can be bought at the drugstore or made at home. No matter who it is you are talking to, emailing, web site ordering, etc do not give your account number, birth date, SS# etc to any one for any reason unless you know for absolute certainty who it is and why they want the info. Some people fall for it when an "official" sounding person calls them to "confirm" their address and SS#/credit card# by giving the wrong # and will actually say "No, the correct number is....." to a perfect stranger!

I can't tell you how many people, 18 yo to 88 yo on limited incomes have ended up financially ruined because they used their bank check card as if it were a credit card or gave out personal info to a scammer on the phone or email. If you have limited funds, give yourself a weekly allowance from the ATM. Limited income and Low income people (and even some higher income people) who use the bank check card to buy a $4 coffee and muffin at the convenience store every day eventually lose track and end up overdrawn and end up paying $40 for each $4 coffee after the overdraft charges. Again, the only magic bullet for health is good genes to start with coupled with self control, daily physical activity, and a smart clean diet.

Good luck! :)

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