Omega XL's reply to:

The sent me stuff I didn't want!

Customers may place single order purchases and are not required to subscribe to our convenient auto-ship program. We would be happy to investigate your initial sales call to learn what transpired and to address it with the agent that took your call. However, because your post is anonymous, we are unable to identify the agent and address your concern directly. If you would like to discuss your issue with the service professionals in our Customer Advocacy Group, please call them at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
ID
#496728 Review #496728 is a subjective opinion of poster.
Loss
$65

I specifically told the representative that I didn't want to subscribe to the product, yet they put me on the list and began charging my credit card anyway. I even told them that I might enjoy the product, but if they add me to the subscription, the I would never purchase the product ever.

They still added me to the subscription. They representative was even argumentative when I told her not to do this. I believe they do this on purpose because there are probably enough consumers that let this go to make it worth there while.

This is very unscrupulous practice.

Omega Xl - Product Cancellation Review from San Antonio, Texas

My mother,my sister and I all ordered Omega XL. It didn't work and was *** near impossible to cancel. My sister received overdrafts in her acct because she was too intimidated by the sales rep. I don't know how they are getting away with selling these supplements that don't even work,not refunding money and using God to peddle this product. They ought to he ashamed.
View full review
ID
#494264 Review #494264 is a subjective opinion of poster.
Location
San Antonio, Texas
Omega XL's reply to:

Customer Service will not cancel order and/or refund my money as they promised and guarantee. Customer Service will not cancel order and/or refund my money as they promised and guarantee. The CS rep w

Because you have chosen to remain anonymous we are unable to review your account and address your concerns. Should you wish to discuss your issues, we recommend that you call our Customer Advocacy Group at 1-800-607-0419, or via email at cagsupport@greathealthworks.com.
ID
#489367 Review #489367 is a subjective opinion of poster.
Loss
$110

Customer Service will not cancel order and/or refund my money as they promised and guarantee. The CS rep was incredibly rude when i asked to cancel place me on hold and promised to return in 4-5 minutes but never returned to the line.

After holding for 11 minutes I just hung up.

Customer Service will not cancel order and/or refund my money as they promised and guarantee.

The CS rep was incredibly rude when i asked to cancel place me on hold and promised to return in 4-5 minutes but never returned to the line. After holding for 11 minutes I just hung up.

4 comments
#833966

I too can not cancel the charges and shipments. DO NOT DEAL WITH THIS COMPANY. You will be sorry.

#827378

Larry King should be ashamed to be connected to these guys....I guess he will do anything for $.... Product did not work for me and was very hard to cancel even though I told them I did not want monthly refills they just kept sending and charging my CC...took many phone calls to finally end

#825139

Thank you for your comment, I had considered this product but have gotten into infomercial sales that were next to impossible to cancel and was wary. Such a shame to prey on people in pain. I think you should post it on FB!

#819936

You companies will never learn that if you don't do what you promise you lose!

View more comments (3)
Omega XL's reply to:

Omega Xl - Review in Drug Stores and Drugs category from Washington, District Of Columbia

Because you have chosen to remain anonymous we are unable to review your account and address your concerns. We cannot tell if you have been a customer, if you have a complaint, or if there is some way we might help you. Should you wish to discuss your issues, we recommend that you call our Customer Advocacy Group at 1-800-607-0419, or via email at cagsupport@greathealthworks.com.
ID
#488870 Review #488870 is a subjective opinion of poster.

Wat I dont understand is... when people use God as an escape route to sale products.....

If u believe in Him... u'll know betta.... then look at who made it.... a person with No Culture...

We as Blacks need to get it togetha. We have grown up... knowing about the TRUE herbs an spices that heal our bodies... its inherrited.

They we neva understand our culture. Thats why.... their doin everything to TRY an distroy it.

Rememba...GOD DONT LIKE UGLY...! FOOD FOR THOUGHT!

Omega XL's reply to:

Omega Xl - Pills Review from San Jose, California

Omega XL has hundreds of thousands of satisfied customer who continue to purchase our product monthly. There are thousands of testimonials to both our product quality and our customer service. Like other nutritional supplements, Omega XL requires time to be effective. We recommend taking it for 6 to 12 weeks, and we offer a 90 day money back guarantee to cover that amount of time.
ID
#488262 Review #488262 is a subjective opinion of poster.
Product
Omega Xl Pills

I am a omega XML customer I was told that it was a very good product by the customer rep I been on it for 2 weeks and have joint discomfort and back pains i`ve been taking 8 pills a day that is 112 pills at 300mg in each pill total of 33,600 mg in my system with no results I wonder how much money each person got paid to boost up the product they are selling I think it is an over rated fish oil pill I think that this product is a big scam and Larry king is putting his name on this product and it is making him look foolish, he is reaping people off that was the only reason I purchased the product omega Xl cause he stands behind this product he is reaping off the consumers and making him self richer very dissatisfied customer if any body is reading this message please respond to message I am a real customer of this product of omega Xl sincerely yours dissatisfied customer thanks for reading this real testimonial !!!!!!!!!!!!!!!!!!!!

3 comments
#1023339

I am taking 3 pills a day now for 3 weeks and no relief as yet. Still hoping will work

#863041

Those so called "celebrities" get PAID to sell you a product. They dont' actually take it.

#827013

Thank you for your review. I'm on disability and can't afford to waste money!

I was just about to get it because Larry King endorsed it. I take fish oil and have many issues, my inflammation markers are always high.

If you took that much and had no relief it obviously doesn't work. What ifs the condition that you were trying to treat with it?

View more comments (2)
Omega XL's reply to:

OMEGA XL - Refund Problem? - Go to Facebook

Those that have issues with Omega XL are welcome to contact the service professionals in our Customer Advocacy Group at 1-800-6070419 or via email at cagsupport@greathealthworks.com.
ID
#487087 Review #487087 is a subjective opinion of poster.

These companies, such as Omega XL, who make it impossible to get the refunds they guarantee should be stopped. One way to start to force them to do what they said they would do is to flood their social media sites.

Most companies have several social media sites. For example, go to Omega XL's Facebook page and write your experience. If they don't allow you to post on their wall, write your experience in their comments section.

Maybe even write it in the comments in several of their posts. You may find that they will contact you to try to resolve your issue.

1 comment
#839999

If it is so good why wouldn't they sell it in a well known store? They would make more money that way but no they must have something you get hooked on in it so that you have to have it. FDA would stop the product if it was put in a regular store I bet.

Omega XL's reply to:

Omega Xl Order Review from Houston, Texas

It is difficult to understand your review. Omega XL has been proven to be an effective, safe anti-inflammatory. There are thousands of testimonials given by our customers. Should you wish to discuss your issues, we recommend that you call our Customer Advocacy Group at 1-800-607-0419, or via email at cagsupport@greathealthworks.com.
ID
#485130 Review #485130 is a subjective opinion of poster.

Why are yall lieing to people about this product, are you getting kickbacks... I think yall are, because if you're not you would take it off the market...

You could kill someone!!!!! ######

AWESOME Product

Been taking omega XL for a week. I can't believe how great I feel. I can go up stairs & no pain in my knees or shoulder. I read the complaints but some people will complain about anything. Im glad I found this its amazing because I have tried everything before I tried omega XL Been taking omega XL for a week. I can't believe how great I feel. I can go up stairs & no pain in my knees or shoulder. I read the complaints but some people will complain about anything. Im glad I found this its amazing because I have tried everything before I tried omega XL
View full review
3 comments
#915630

You are ONE of very few!

#863944

I think you are experiencing a placebo effect. Not even prescription anti inflammatory drugs wcrk that quickly.

#857655

Paid shill for Omega XL; shameful!

View more comments (2)
ID
#480385 Review #480385 is a subjective opinion of poster.
Location
Amarillo, Texas
Omega XL's reply to:

I Dare You To Cancel Your Order!

Because you have chosen to remain anonymous we are unable to review your account and address your concerns. Should you wish to discuss your issues, we recommend that you call our Customer Advocacy Group at 1-800-607-0419, or via email at cagsupport@greathealthworks.com.
ID
#479578 Review #479578 is a subjective opinion of poster.
Product
Omega Xl Pills
Loss
$97

I too, like many others, ordered this product and received my first months supply. After taking the pills for three weeks, I was called by the company to verify an auto ship of another month's supply.

On March 4, I told the rep that I was not pleased with the results and that my doctors had told me that the product was rubbish. I declined further shipments. On March 15, my debit card was hit for 96.85 by this company. I called and was told that I had to wait two months for my refund.

Essentially, she said that is how they handled cancelled customers and it was their company policy. Do not - DO NOT fall for their "lab reports" and "celebrity endorsements" It is all bogus!

6 comments
#845979

I was about to order this product Glad I read these reviews. WILL NOT be ordering this product. Shame on these people for using a Godly forum to promote this stuff.

#827362

Why is the FTC not involved?! It certainly appears Fraud is being committed. Why doesn't Eric Holder our Attorney General look into and STOP this Consumer Fraud, which targets Seniors?!

#819512

Reading all the reviews, both good & bad, makes it hard 2 decide whether or not to buy this product. So does it really work???!!!

Does it relieve pain guys???

Somebody let me know pls. Thanks.

#809650

Go figure 8) 8)

#798020

Wow, thank you and everyone else for the reviews on this ineffective product and on the company's business practices. How is this company still in business? And why is Larry King a part of this hot mess?

#809655
@PissedConsumer798020

Tell larry " loan me $50 dollars"

View more comments (5)
Omega XL's reply to:

Refund almost impossible

Omega XL has hundreds of thousands of satisfied customers who continue to purchase our product monthly. There are thousands of testimonials to both our product quality and our customer service. As you have chosen to remain anonymous we are unable to review your account to be sure your automatic shipments have been cancelled and your refund issued. If you need to speak with us again we recommend calling our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
ID
#473511 Review #473511 is a subjective opinion of poster.
Loss
$69
New Reviewer

I Just ordered Omega xl online after seeing an infomercial. After 10 minutes I realized I never check reviews on the product.

I found 100's of complaints with product, returns and repeat billing. So I decided to call and cancel. I called the main number and waiting on hold for 10 minutes. They said I would have to call another number and couldn't transfer me so I called that one.

I gave all of my information to a gentleman(I use that term loosely) he interrupted me and said I have to get you to a different department. I was put on hold for an additional 14 minutes to have the pleasure of speaking with Ruth. I told her I wanted to cancel my order and she looked up my information and said the order had been processed and shipped so I would have to send the product back and they would credit the product but not the shipping. I explained to her that I had just placed the order prier to this call and I looked up the reviews and didn't want her to ship it at all.

She said she couldn't even process the recurring charges till after 30 days. I told Ruth that I would be making a call to my credit card company and have the charges stopped at my end and she said that I would still be responsible for the shipping and handling.. Again I said RUTH! It hasn't been shipped yet.

I just placed the order! She proceeded to tell me that she had been using the product for 3 years and how well it worked for her. She wanted to know my reasons for returning it. I reminded her of their "No questions asked" return policy and she continued to tell me the benefits of the Snake oil.

An how I would be happier if I left the recurring billing in place because any interruption in the use of the product would result in unwanted results. I again told her there will be no interruption because I don't want to try it at all. These people are crazy. High pressure Snake Oil of century salespeople.

After 15 minutes going round and round she said she would see if her supervisor could go to the warehouse and pull the shipment so I wouldn't be charged. Really? This is all I wanted in the first place and your no questions asked return policy just cost me 45 wasted minutes on hold and the phone. Shame on Larry King for endorsing such a product.

I have a know new view of Celebrity endorsed products. Never Again!

6 comments
#835919

Thank you! You would think i would have learned after ordering a product called alo cure and being ripped off for 70.00. I am glad i read the reviews first.......

#825108

I am so glad that I have read the reviews first. They almost got me.

#817513

Thank you for the review! My mom (89 yrs.

old) saw the same commercial and wanted an order.

I assure you I don't have the time or patients to go around with people of this nature. Thanks again!

#817454

So glad I read the complaints before ordering!! Thank you all for writing reviews!! I am so sorry for all of you and hope you get your money back :((((

#798136

Thank you for your comment and I will put out the warning on my facebook, twitter and everyone I know! Thanks again

#790436

Those celebrities are paid for their endorsements, so most of them don't care of the products work or not.

View more comments (5)
Omega XL's reply to:

I suffer from epilepsy and made them aware as a result I had a seizure

We’re sorry that you have been ill, however evidence shows that none of the ingredients of Omega XL have any known side effects, including seizures. We urge you to discuss this episode with your physician. We have no record of a customer of your name in the town shown in your review. If you wish to discuss your refund we recommend calling the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
ID
#472208 Review #472208 is a subjective opinion of poster.
Loss
$500
New Reviewer

Do not try this product. I had a seizure after being seizure free for over 25 years.

I too have tried to cancel and was told not to that everything would be ok. Do you try this product, it's a matter of life and death. Your pain will never go away and over time two weeks (the time they tell you you will see results) nothing will happen. Shame on Larry King, shame.

I'm enbarrased. I want my money back.

If my funding is not return I will file a formal complaint against the Agency. I will never purchase anything like this again.

Omega XL's reply to:

OMEGAXL IS A COMPLETE SCAM, COMSUMER PROTECTION GROUP NEEDS TO RISE UP AGAINST THE COMPANY

Omega XL has hundreds of thousands of satisfied customer who continue to purchase our product monthly. There are thousands of testimonials to both our product quality and our customer service. If you wish to discuss your refund we recommend calling the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
ID
#470600 Review #470600 is a subjective opinion of poster.
Loss
$900
New Reviewer

Myself, my Wife and my Mummy used OmegaXL for joint and backpain. It does not work for any of us.

The company simply make false claims and exploiting many people. On the second month, I requested my my money back, they told me I have to use it for 3 months to get the money back. On the third month when I requested my money back for non effective supplement , I was told that I have exceeded 3month therefore I cannot get my money back. The people at this company are just bunch of trick stars, they are *** men.

I have to write this to protect other people from being exploited this way. They completely refused to give me a refund for non effective product even though they pitch this in their product presentation. in conclusion, this company is dangerous to the public, and their product is completely in effective as demonstrated by 3 people using it in my household .

They make false promises of refund they just want to continue to extort the public. They must be stoped.

5 comments
#859514

I was told by a dr that anything thats natural takes at least 4+ months before you can start to feel the effects of it. Being that its natural your body won't respond to it immediately

#825296

Glad I knew better about this product. Stick with omega red vitamins. They r great for your body.

#819567

Won't buy this now,companies wake up, when u steal from the very customers you NEED, you will not succeed. It is the CUSTOMER that makes or breaks you.

#793751

Thank I almost bought it for pain. :zzz

#773472

Took the omega XML for 4 or5 months contacted company and tried to cancel they just do not shut up.Told them I not getting the pills and if I wanted to get them back I would call them.Well instead they DID NOT HAVE PERMISSION AND USED MY CREDIT CARD AND sent these pills to me and charged my card without authorization.needless to say I cold them and was a 31 minute wait it get through so left my name and a lady cld me back. Tried to tell her I didn't want these pills and to take it off my charge and guess what she said my 90 days expired how they could expire when they sent them to me when I didn't ask for them.

Said she would talk to her manager yeah right and said to bad I am stuck with them tend they took my money without my authorization. These guys are a scam Do NOT deal with this company.

View more comments (4)
Omega XL's reply to:

Product is misrepresented

Omega XL has hundreds of thousands of satisfied customers who continue to purchase our product monthly. There are thousands of testimonials to both our product quality and our customer service. As you have chosen to remain anonymous we are unable to review your account to be sure your automatic shipments have been cancelled and your refund issued. If you need to speak with us again we recommend calling our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
ID
#470068 Review #470068 is a subjective opinion of poster.
Loss
$150

I am an 80-year old retired educator (High School Mathematics and Physics). On November 24, 2013, I caught a program featuring Larry King promoting OMEGA XL, and--willing to try the product in hopes of it alleviating my joint and bone discomfort--I became a subscriber.

I've been taking that supplement for 6 weeks now, and--contrary to the sales pitch being made by Great Healthworks--my symptoms have become noticeably more painful. OMEGA XL is also causing aggravating constipation and intense abdominal pain.

Although she came across as very courteous and very patient, the telephone sales representative employed by Great Healthworks, with whom I spoke on January 10th, would stop at nothing in an attempt to dissuade me from cancelling my order.

Judging from the HARD SELL (though courteous) method being used by Great Healthworks, and judging further from the 24-30 minute wait time I was given when put on hold, it seems to me that Great Healthworks is being nothing short of disingenuous in marketing this product.

I therefore encourage others who are in pain to carefully consider my own experience before you commit to this dietary supplement.

7 comments
#814304

they talk about what causes inflamation but we all know that what cause inflamation in the body is cause by corn oil veg oil and all the sugar that americans consume americans consume 150 lbs of sugar a year

#839073
@PissedConsumer814304

Unfortunatly very few actualy know this. Very sad.

#811138

the reviews have made me more thoughtful about weather or not I'll be buying this kind of add-on self med.4 myself cuz at first

without having read anything I was prepared 2 jump in head first

all in favor of this med.just at the very mention of the word

"relief"from pain, that persistent&constant other in my life but I am relieved now not 2"jump-in"so fast having read these reviews &

with time 2 myself 2 re-think it all through, I'll decide later what I am going 2 do.

With thanks, Clare Ross

#793994

Hello out there,

I have read the above complains and it seems to me that the product does not work the same for everyone. I tried Omega XL as well because they convinced me with the sells pitch, and I am so glad I did !!

Prior to trying Omega XL I was taking "Mega Reds Joint pain" at a cost of $29.95 plus tax ( at Costco ). I am 65 years old and for the past year I began to experience upper neck pain. The Mega Reds helped but didn't completely take away the discomfort. Luckily I tried the Omega XL, and I am 90% better after 2 weeks !!

So you see, everyone is not the same !!! You have to try it to see if it would help you. I figured , what do I have to lose but my pain !!

You can't go by someone else's experience.

See for yourself.

A representative of Omega XL called me after 2 weeks to check on me, and I couldn't exclaim enough about how greatful I was for the product. I hope is not a temporary relief but for the time been I'll e using Omega XL.

#811323
@PissedConsumer793994

Hello Toasty,

You certainly have got my attention! I just received my first shipment of Omega XL today and read all the material and took my first two capsules.

BoY! I hope my story turns out like yours!

After reading all the complaints I was a little worried. I decided to take just two caps for the first day and see if there was any reaction. That was 4 hours ago so far so good.

I have disintegrating disks in neck and spine, osteoarthritis, COPD, A-Fib, Borderline Cholesterol reading, and am on digoxin and warfarin, and a low dose statin for cholesterol as a preventative that I would like to get off of!

Hope their claim to no adverse interactions holds true or I will be swimming with the "fishes!"

My doctor is having my INR checked every two weeks and blood work every 3 months...sure hope this stuff works!

Like you said, Toasty, it is all relative to each individual. The first sign of something out of the ordinary and my doctor will be checking it out. I was on Omega Red Super Krill but it did not do much for me. I have to be very careful of the dose so that it does not interfere with my warfarin.

A balancing act all the way, but hey! We will see what happens! Thanks for the hope and wishing you vibrant health and no pain!

Just enough to make you grateful! Lol Tiggeriffic, Niagara Falls Ont

#792938

Sir, I would like to know how many gel caps were you taking per day, you failed to elaborate the dosage.

Thank you

#772372

Thank you high school math and physics educator (retired)! I am always very skeptical about online or tv ads.

I thank you that you have submitted a truthful experience and with all my pain, I feel this product to not be worth the risk of the money they charge.

:sigh :)

View more comments (6)
Omega XL's reply to:

Made my pain WORSE! Refunds/returns are a joke!!

Evidence has shown that none of the ingredients of Omega XL have the side effects you describe. We urge you to discuss this episode with your physician. We have no record of a customer of your name in the town shown in your review. If you wish to discuss your refund we recommend calling the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
ID
#468359 Review #468359 is a subjective opinion of poster.
New Reviewer

This product is junk! I dont know which ingredient actually caused my pain to be worse but that's exactly what happened.

At first I thought I had somehow twisted wrong or something but when I stopped taking it my pain greatly improved. I stayed off of it but then thought I would try it again because I had paid so much for it and whoever heard of something that was supposed to help with pain causing more pain, right? Ha! Same thing happened again.

Terrible increased pain. Off of it again. Now get this, how dumb am I? I TRIED IT AGAIN!

Same thing happened. So now I'm convinced it's not my imagination. No more!

Well.....try getting a refund, that's when you find out about the snake oil scam. It took 6 months to get them to stop taking money out of my account, always a different amount so that the bank doesn't catch the charge.

Why? If it's a monthly re-order it should be the same price. Finally got it stopped but never did get all my money back. Their guarantee is nonsense.

Before you buythis *** check all the other negative reviews. It's a SCAM!

7 comments
#785494

Ive always been skeptical about anything larry king says. Thanks to your comments I will not only not buy the product (which I was going to do today), butfreshmussels I will never listen to Larry King ever again.

#772373

Thank you, from Germantown, Maryland. One of my reasons for hesitation of ordering was the quarantee and refund and the fact that they would withdraw the funds from your same credit card each month.

I believe, now, that this product is not for me!

:? :)

#772151

I'm so thankful I read the reviews! I'm at my wits-end with my pain, so I was just going to order this.

Thank you so much for coming forward with your experience.

I hope you find relief from your pain soon. ~Karyn

#797445
@PissedConsumer772151

I have friends who took this product.and they also take pure msm capsules. the combination of both even helped their pain reduce more.

and the omegaxl als lowered their cholestrol 18 points in six months. . for some it works.

For some it doesnt.

I have been taking it for awhile biut I also take pure msm like my friends. so far so good.

#768918

Thank you and all the others who were brave enough to use their tag name anyway, rather than anonymous. I believe you and it is a good thing I read your comments as I was just about to reply to the TV Ad.

All the best.

Don In Tacoma, WA

#785414
@PissedConsumer768918

Thank you to all of you who were brave enough and took the time to tell the truth about this company. I am 41 yrs old and have had a rare form of arthritis, that is primarily only in adolescent males, since I was 10 years old.

After all these years and trying all sorts of drugs to combat the pain, I was going to try this because I saw it on Larry King and assumed it was legit. Luckily I saw these posts before I ordered any.

It's sad that there are people who will pray on people who are already dealing with so much in the way of continuos chronic pain already.

Thanks Again to all of you!

#797447
@PissedConsumer785414

It might help you. I know people who do take it and it helps.

but the first thing I ever took was pure msm capsules. it took away 70 percent of my pain in my joints where I can now get out and go on my tread mill or two mile walk in the morning. Check out the msm.

dont order it from any country but the us if you want it pure and know what you are getting. I have added omega xl to my daily dose and it seems to work well!

View more comments (6)
Omega XL's reply to:

OmegaXL the new snake oil!!

Because you have chosen to remain anonymous we cannot offer to look into your concerns. We cannot even determine if you have ever been a customer, if you represent a competitor, etc. . If you wish to discuss an issue with us we recommend calling the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
ID
#466358 Review #466358 is a subjective opinion of poster.

Larry King, you snake oil salesman, quit trying to brag about your erections, using a fake name. We all know that if it were not for the Viagra, *** pump, and the popsicle stick, you couldn't keep it up for more than 15 seconds.

This product won't improve anyones sex drive. It's just a scam, like all the rest, made to insure scared people, that they will live longer with this new version of snake oil.

A good healthy diet, with moderate exercise will give you the maximum amount of live your body was meant to have, no more, unless you have mega bucks to buy new parts. Which you might have if you stayed away from snake oil salesman.